Technical Support Engineer

Itron is revolutionizing how utilities and cities manage energy and water. We are committed to creating a more sustainable, resourceful world. Join us.

Plans, designs, develops and tests software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Evaluates reliability of materials, properties and techniques used in production; plans, designs and develops electronic parts, components, integrated circuitry, mechanical systems, equipment and packaging, optical systems and/or DSP systems. Designs, implements and maintains quality assurance protocols and methods for processing materials into partially finished or finished products. Responsible for planning, implementing and managing compliance of manufacturing and production processes with internal and external safety, quality and regulatory standards requirements for worldwide distribution. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of production processes, production equipment and finished products. Performs analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary. May assure compliance to in-house and/or external specifications and standards (i.e. GLP, GMP, ISO, Six Sigma).

A skilled engineer using professional concepts to apply company policies & procedures to resolve issues through effective communication of the results of his/her work to project team and management. Collaboratively works on problems of limited scope where analysis of situations or data from which answers require a review of a variety of factors. Has productive internal working relationships. Receives general instructions on routine work, detailed instructions on new projects or assignments.

• May manage to (or have understanding of) project budgets, the overall department annual budget and rolling forecast, ensuring business unit meets and/or exceeds key measures such as revenue, gross margin, capital expenditures and other financial & operational commitments.
• Completes engineering activities and tasks for a specific architecture or technology.
• Supports new product development including design, analysis, and testing.
• Communicates with internal key stakeholders to understand technical requirements.
• Completes technical tasks and deliverables within set timeline.
• Authors technical documentation and follows standardized processes and procedures.

Bachelor's degree in related field or equivalent experience.

This is a typical office job, with no special physical requirements or unusual work environment.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.