Service Delivery Manager

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Troy
Feb 07, 2025
Service Delivery Manager About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at www.cognizant.com. Role: Service Delivery Manager Location: Troy, MI Cognizant Technology Solutions is looking for "Service Delivery Manager " to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Responsibilities: Manage IT teams: Hire, train, mentor, and manage the performance of IT support teams Manage IT services: Ensure IT services meet quality standards and service level agreements Manage IT budgets: Manage IT resources and budgets, and ensure optimal allocation Manage IT risks: Identify, mitigate, and resolve IT risks and issues Manage IT policies: Develop and maintain IT policies, procedures, and best practices Manage client relationships: Work with clients to understand their needs and expectations Manage projects: Oversee the end-to-end delivery of projects Manage stakeholder relationships: Act as a bridge between business units and IT teams Monitor project progress: Monitor project progress and prepare status updates Manage resources: Manage resources across different locations Applications will be accepted until March 15th ,2025 Salary and Other Compensation: The annual salary for this position is between $75,600 - $138,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.