DevOps Support Engineer

Dematic
$93,750-$143,750
United States, Michigan, Grand Rapids
507 Plymouth Avenue Northeast (Show on map)
Feb 10, 2025
The DevOps Support Engineer is primarily responsible for overseeing the smooth release of software updates from various development teams and ensuring standard processes are followed. This includes executing release actions in the DevOps team's operations platforms; communicating deadlines, statuses, and roadblocks for each software release to stakeholders; and monitoring for and correcting CI / CD pipeline failures across platforms. They will also lead in the creation and documentation of new CI / CD pipelines. This person will attend daily stand-up meetings with the team and communicate directly with development teams, Product Owners, QA teams, and Scrum Masters about software release statuses and needs. What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $93,750-$143,750 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: This is What You Will do in This Role: Plan, manage, and execute the release of new features, bug fixes, and product enhancements across multiple environments Manage and document source control standards and processes to help team members across software disciplines deliver safe and timely code changes Identify and mitigate risks to software releases early to avoid disruptions and delays Work with other DevOps members, development teams, Program Management, QA teams, and business stakeholders to define release scope and ensure clear expectations and communication Maintain working CI / CD pipelines and lead initiatives to implement new automation in CI / CD pipelines within Jenkins and Gitlab Design and implement release processes and standards to ensure each release quality and delivery requirements What We are Looking For: Bachelor's degree in computer science, engineering or related field 5+ years of experience in a development or DevOps role Excellent written and verbal communication skills Good technical skills and ability to learn new applications quickly Strong problem-solving skills; self-starter; detail-oriented; excellent time management skills Strong desire to learn and grow in the position May be required to work evenings and/or weekends as needed Strong familiarity of source control platforms, especially Gitlab Strong analytical skills and a thorough understanding of automation and CI/CD methodologies Experience in a Scrum / Kanban environment using Jira / Confluence desired Experience with Microsoft Flow / Power Automate desired Experience with CET Developer desired Travel up to 20% of the time