Administrative Specialist

Company Overview:

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.

Specific benefits include:

• Competitive Pay
• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Job Description:

The Administrative Specialist will leverage our Salesforce.com and Mobile App solutions to support client coverage and drive user adoption and data integrity. Additionally, they will schedule our security personnel, while supporting invoice preparation.

Primary Responsibilities:

* Perform the daily process as defined in team process documentation to audit our system for Pay & Bill operations; while ensuring payroll and invoicing are taken care of at the end of the month

* Work in conjunction with Account Managers to ensure all compliances of the contract are met

* Be a problem solver - Tackle issues that involve people, things, and processes by using logic, common sense and data. Identify the root cause of a problem as opposed to focusing on the symptoms.

o Additionally, the Administrative Specialist with synergize with our Strategic Operations Department to ensure all reports are current and up-to-date

* Identify/escalate issues to appropriate leadership and partner with other functional units to drive resolution.

* Work with our management, product, and development teams to establish suitable departmental processes to support administrative, development, and change management activities.

* Act as super user and assist in training of other team members to support growth of Salesforce skill sets within multiple divisions.

Qualifications:

* A Bachelor's degree or equivalent work experience preferred.

* 1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.

* Proficient at report writing and data manipulation using modern tools.

* Capable of achieving objectives and meeting deadlines in dynamic, high-pressure organizations.

* Comfortable diving into analyses, offering business recommendations, and facilitating organizational agreement.

* Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate requirements from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

* You have flexibility in your schedule. While this position is for normal business hours, you may be required to occasionally work any day of the week, during daily operating hours.

Other Requirements or Competencies:

* You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work every day. You have high integrity and are excited to produce a great work product.

* Adaptable to change.

* High degree of accuracy and attention to detail.

* Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.

Duties, responsibilities, and activities may change at any time with or without notice.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822