Operations Manager

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

At Ports America, the Operations Manager is a key position as it provides leadership and direction to the Assistant Operations Managers as well as the union labor force to ensure a safe, efficient and productive terminal operation. The Operations Manager will ensure that all stevedoring and terminal activities are performed in a safe and efficient manner.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

Essential Duties:

• Responsible for coordinating all safety, security, terminal, stevedoring and ancillary services for all ship calls.
• Develop operational plans for the ships safety, security, traffic and parking activity.
• Maintains good working relationship with labor and union officials to ensure that all labor policies and contracts are adhered to.
• Attends regular meetings with labor, giving them current company information, emphasizing good safety practices for the terminal.
• Oversees hiring of union labor workforce.
• Monitor and ensure compliance with all permit requirements as needed.
• Ensure compliance with OSHA facility and stevedoring standards.
• Approve all operational reports.
• Ensure payroll procedures are followed to report accurate data.
• Provide customer support and coordination for all ships.
• Ensure that staff is adequately educated and trained in OSHA, OHS&E policies and collective bargaining agreements.
• Maintain and implement security and emergency response plans.
• Functions as Alternate Facility Security Officer when needed.
• Report to General Manager on conditions of facility and operational readiness.
• Other duties as assigned.

Minimum Requirements:

• BA/BS degree in any discipline OR an equivalent combination of Education and Experience
• A valid Driver's License in good standing is required.
• Requires the ability to obtain a TWIC Card issued by the Department of Homeland Security.
• Position requires the ability to secure a Pier Superintendent License issued by NY/NJ Waterfront Commission.

Preferred Qualifications:

• 10+ years of previous supervisory experience, experience with union labor a plus.
• First Aid/CPR Certification a plus.
• Facility Security Officer Certification a plus.
• Requires demonstrated leadership skills.
• High level of planning and organizational skills.
• Ability to communicate effectively in both oral and written English.
• Excellent interpersonal skills.
• Exceptional time management, due to fast-moving, demanding work environment.
• Must be computer literate; proficient with Microsoft Office - Outlook, Word, and Excel.
• Knowledge of safety and accident prevention codes and regulations and related industry governmental regulations.
• Requires the availability to work varied hours and shifts including days, nights and holidays as needed.'
• Ability to travel between local sites as well as out of state as needed.

Working Conditions:

• Frequent walking, standing, bending, occasional sitting.
• The ability to climb up and down stairs and equipment multiple times within a shift.
• Requires physical ability to work on a ship and in a yard.
• The ability to use a computer/keyboard.
• The ability to work in changing hot and cold climates based on weather conditions.
• The ability to work in an environment with moving objects and machinery.
• The environment may be hazardous to persons unable to see or hear fast moving heavy equipment.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

New York Pay Transparency - $85k - $113,500

If you require additional information about our comprehensive data privacy policy (https://www.portsamerica.com/assets/pdf/CCPA Employee Compliance Notice.pdf), we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.