Case Manager

POSITION SUMMARY:

Person in this position will be responsible for providing case management services including assessment of service needs, care, service planning, linkage and advocacy for persons served. In collaboration with the assigned mental health clinician help facilitate linkages, de-escalate clients in the field and consult with law enforcement within scope of practice. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS:

• Assessment and periodic assessment of individual needs for case management services
• Development and periodic revision of case management plan that includes service activities
• Communication, coordination, referral, linkage, and related activities
• Monitoring service delivery to ensure client access to necessary services
• Patient advocacy, linkages to physical and mental health care, transportation, and retention in primary care
• Maintain client files according to company policy and contract requirements.
• Develop and maintain working knowledge of available community resources and act as liaison.
• Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.
• Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:

• Ability to forge effective relationships with law enforcement personnel.
• Knowledge of substance abuse and treatment is desired.
• Excellent communication skills.
• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS.
• Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.
• Must be able to obtain and maintain Madera County Credentialing
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.

EDUCATION and/or EXPERIENCE:

• Two (2) years case management experience preferred
• BA degree in human services preferred. AA degree or two years college credits in human service field is required.

LICENSURE/CERTIFICATION:

• Not applicable for this position.

WORKING CONDITIONS:

• Work is primarily performed in an office or in a Residential/Outpatient treatment setting.
• Some outdoor activities may be required.
• Must be able to de-escalate situations in the program.