CBC Manager Consulting

Job summary

We are seeking a CBC Manager Consulting with 12 to 16 years of experience to join our team. The ideal candidate will have expertise in Business-To-Consumer Business Process Framework Business Process Modelling Business Process and Business Operations. The role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in optimizing business processes and enhancing operational efficiency.

Responsibilities

• Lead the development and implementation of business process frameworks to improve operational efficiency.
• Oversee the design and modeling of business processes to ensure alignment with organizational goals.
• Provide expert consultation on Business-To-Consumer strategies to enhance customer engagement and satisfaction.
• Collaborate with cross-functional teams to identify and address process inefficiencies.
• Develop and maintain comprehensive business process documentation.
• Conduct regular reviews and updates of business process models to ensure they remain relevant and effective.
• Implement best practices in business operations to drive continuous improvement.
• Monitor and analyze business process performance metrics to identify areas for improvement.
• Facilitate workshops and training sessions to educate team members on business process methodologies.
• Ensure compliance with industry standards and regulations in all business process activities.
• Support the development of business process automation solutions to streamline operations.
• Provide guidance and mentorship to junior team members on business process management.
• Collaborate with stakeholders to gather requirements and develop tailored business process solutions.

Qualifications

• Possess extensive experience in Business-To-Consumer strategies and implementation.
• Demonstrate strong expertise in Business Process Framework and Business Process Modelling.
• Have a deep understanding of Business Process and Business Operations.
• Exhibit excellent analytical and problem-solving skills.
• Show proficiency in using business process management tools and software.
• Display strong communication and interpersonal skills.
• Have a proven track record of leading successful business process improvement initiatives.
• 10+ years of experience in life & annuity domain and prior experience in any consulting practice- Preferred