Customer Service Support

Are you a Customer Service Support looking to join one of the top companies in the Aerospace and Defense industry?

Are you looking to further your career and grow?

Do you have experience in Office Environment with ERP, Quoting systems, and multiple support related electronic programs and mediums?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in Hauppauge, NY. Interested?

Here's what you'd do:

• Sales Support Representative for quote creation and customer/stakeholder interaction.
• Independent and coordinated work with the sales team and company.
• Multitasking between internal and external portals, programs and systems.
• Cradle to grave administrative support for our Sales Team.
• Extensive interaction with internal and external stakeholders.
• Act as the main point of contact between Client and our customers.
• Respond to customer requests for quotes (RFQs) by gathering necessary details on products, quantities, delivery timelines, and special requirements.
• Manages RFQ's placed directly or Via Customer Portals.
• Collaborate with internal teams to ensure accurate pricing, product availability, and sourcing.
• Track quotes sent to customers and follow up to convert quotes into confirmed orders.
• Ensure clients remain satisfied and loyal by consistently meeting or exceeding expectations.
• Show a flexible approach to problem-solving, recognizing that different customers may have different expectations or solutions.
• Identify and suggest improvements to the quoting and order fulfilment process to enhance efficiency and customer satisfaction.
• Learn skills and responsibilities across various departments or functions to support team goals and enhance overall performance.

Here's what you'll get:

Pay: $24.00 - $34.00/hr

Hours: 40 hrs/week

Length: Temp to Direct

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Required Skills:

• High School Diploma or GED.
• Minimum 6 years of experience in an Office Environment with ERP, Quoting systems, and multiple support-related electronic programs and mediums.

Preferred Skills:

• Associates Degree
• Fast paced, multi-tasking, highly differentiated environment
• Must be an accomplished multi-tasker, organized and efficient.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person,' as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.