Sr Analyst, Global FSQA - 10004-Charlotte- NC - Hawkins (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme's Sr Analyst, Global FSQA will partner closely with our Global Food Safety, Quality, and Regulatory team to assist with the key food safety programs, supplier management and quality management programs. This position will drive supplier raw material and ingredient management review and approval process. Individuals will be responsible for maintaining supplier data portal information to drive supplier compliance and ensure records are current. The individual will also drive and develop supplier quality monitoring program and supplier KPI's scorecard reports.

The individual will also lead supplier-related complaint investigations and drive root cause analysis and CAPA investigations. The position requires an understanding of risk management practices and program management. The individual will conduct supplier risk assessments including ingredient and process hazard analysis. Data analysis capabilities will include individuals trained in statistical process control, continuous improvement, and lean six sigma. At times, the individual will also be capable of leading and conducting supplier ingredient and food contact packaging audits. We are looking for a Food Safety & Quality Analyst that is excited to join our team and motivated by enhancing food safety, quality, and regulatory compliance.

A TASTE OF WHAT YOU WILL BE DOING:

• The individual will investigate quality complaints and conduct root cause analysis.
• This role will include responsibility for conducting CAPA investigation and closure for third party audits and regulatory inspections.
• Ensure compliance to Krispy Kreme Supplier Expectations Standards and program requirements.
• Drive continuous improvement of Krispy Kreme Supplier Expectation Standards to assure compliance with regulatory standards and customer expectations.
• Schedule and conduct supplier audits to drive compliance and assign appropriate supplier category risk level.
• Lead Foreign Supplier Verification Program Corporate regulatory assessments.
• Conduct Food Defense program system penetration assessments.
• Conduct horizon scanning for Food Fraud risk for ingredients.
• Create and update Krispy Kreme Standard Operating Procedures (SOP's)
• Develop supplier audit training and conduct auditor calibration for the Global Food Safety and Quality team.
• Use continuous improvement tools to drive supplier quality and understand points of inefficiency.
• Manage mock traceability exercises and recall testing programs.
• Manage regulatory readiness for FSVP inspections.
• Update the food defense program.
• Lead internal and external auditing programs.
• Identify areas for process improvement changes through analysis of changeover data and process review.
• Includes identify standard work processes practices where applicable.
• Provides night and weekend coverage as needed, with on-call status with expectations of immediate response.
• Perform other duties as requested.
• Ad-Hoc projects that may lead to continued growth opportunities within Krispy Kreme.

YOUR RECIPE FOR SUCCESS:

• Bachelor's degree in science or a related field preferred.
• Minimum 5 years in a production facility, preferably in a food processing plant
• A minimum of 3 years supervisory experience preferred.
• Experience at training production personnel
• Experience with previous manufacturing plant or line startups a strong plus.
• PCQI trained and knowledgeable in FSMA regulations
• Strong knowledge of GFSI Certification programs and implementation (SQF, FSSC22000, BRC, etc.)
• Excellent interpersonal and communication skills.
• Self-motivated with the ability to work independently on certain projects.
• Advanced analytical and problem-solving skills.
• Proficient in Microsoft365 (Word, Excel, PowerPoint)
• Consistently prioritizes safety and security of self, others, and personal data.
• Occasional travel < 10% of the time.
• And of course...LOVE DOUGHNUTS!
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

At Krispy Kreme, we strive to create an accessible workplace. We believe that everyone within the continuum of human ability and experiences should have the space to live the joy that is Krispy Kreme, including meaningful employment opportunities. We welcome applications from people with disabilities and provide reasonable accommodation throughout the hiring process and employment.

Please contact kkaccommodations@krispykreme.com if you require any accommodation to participate in the application or interview process. We will work with you to ensure your needs are met.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream" days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.