Management Assistant / Front Desk Receptionist

Join our team at University Village Apartments as our Management Assistant/Front Desk Receptionist!

Job Details:

• Hours: Full-time, Monday - Friday, 10:30am - 6:30pm
• Pay: $19 - $21 / hour
• Location: 2515 University Ave SE, Minneapolis, MN 55414

Benefits:

• 401(k) Match
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays and Floating Holidays
• Medical, Dental, and Vision Insurance
• Life Insurance

Management Assistant Responsibilities:

• Act as the main point of contact for information or assistance in the community and respond to guest and team member requests in a timely manner.
• Ensure that an adequate supply of printed leasing materials and, if available, promotional give-a-ways, is/are available to be given to prospective residents.
• Maintain up-to-date knowledge of the project's rental criteria, unit availability, features and benefits, market rents and current leasing specials.
• Prepares all advertising and outreach materials with assistance from Community Manager.
• Respond to inquiries regarding unit availability and property information while creating excitement for, and encouraging the prospect to schedule, an appointment to visit the property.
• Maintain current prospect and leasing data on the property's guest card and in its property management system.
• Ascertain the prospective resident's needs, wants and financial parameters with regard to housing and conduct leasing tours of units which meet those needs, wants and financial parameters.
• Prepare lease-related paperwork in an accurate and timely manner and obtain the signature of the Community Manager and the resident on the Residential Lease.
• Review with new residents all lease related documents including, but not limited to, the Residential Lease, addenda and Rules and Regulations and, with the new resident, conduct a formal move-in inspection and home orientation.
• Ensures quality of cleanliness of all vacant units and common areas.
• Collect competitors marketing and leasing information, specials, and occupancy/preleased information.
• Update and Coordinate Social Media networking and advertising.
• Create and distribute monthly resident newsletter
• Coordinate resident events.

Management Assistant Qualifications:

• High School Diploma or equivalent required.
• Knowledge of office practices, procedures, systems and equipment including, but not limited to, Microsoft applications Word, Outlook and Excel.
• Good interpersonal skills including the ability to communicate clearly and effectively.