Lead Machine Operator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Utilizing machine specific software, sets up and operates one or more automatic machines used in the production of the company's product. Monitors work continually to verify accuracy dealing with sensitive individual personal data relating to TSYS's reputational integrity with clients. Responsible for the overall operation of potentially large -scale machinery including actions such as loading and feeding materials for processing, adjusting settings, performing minor repairs, continual product inspection and pulling finished product. Completes job tracking paperwork and enters into data bases. Works from process sheets or written/verbal instructions to perform production tasks.

• Reviews materials (e.g., forms, inserts, envelopes, letters, etc.) required for basic production jobs as designated on proprietary software. Validates accuracy and loads materials into appropriate production machines for standard and specialized or complex card or document jobs requiring additional machine adjustments.

• Performs job set up; reviews and assists others with the selection of processing options on machine specific software to process the designated job according to client specifications.

• Demonstrates ability to initiate start up of more than 3 production machines in card or document processing and monitors work in process for quality.

• Visually inspects completed work for adherence to client specifications and records for posterity in a quality data base. Communicates issues or concerns that may affect quality or efficiency to multiple stakeholders to assist with resolution. Analyzes quality data base for trends and escalates to leadership quality concerns and recommendations for appropriate corrective action.

• Performs established processes to diagnose underperforming equipment and make mechanical, process or material adjustments as corrective measures while equipment is running. Contacts on-site vendors for major equipment issues. Performs preventive maintenance on multiple types (more than 2) of automated machines. Escalates major equipment issues to Leadership.

• As directed by production control analysis, maintains the workflow of assigned machine to produce in synchronization with other processes/parts of the job, keeping pace with other team members to ensure steady workflow. Identifies potential production issues and escalates as necessary to Production Control, other team members, or Leadership and propose appropriate corrective action. Maintains situational awareness for Production Control at all times.

• Reconciles inventory between completed, work in progress, and remaining inventory to ensure accountability.

• Assists supervisor with on the job training of new team members.

Minimum Qualifications

• High School Diploma or Equivalent

• Typically Minimum 6+ Years Relevant Exp

• Production/ manufacturing environment

Preferred Qualifications

• Associate's Degree

• Prefer some technical or post high school

• Typically Minimum 8+ Years Relevant Exp

• 2 years of Lean or 6 Sigma exposure; 2 years of some leadership responsibility

• Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.

• Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.

• Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.

• Mechanical Aptitude - Understands the difference materials, temperatures job complexities have on equipment and their functionality

• Computer Skills - Uses computer to figure their jobs and monitors other operators in their area

The position listed in this requisition is ineligible for the referral bonus award program.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

Benefits

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Pay Range is $19.80 - $27.00

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

"Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado."

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.