Office Specialist

Requisition ID:877365

Store #:E04077 Metro Admin SAMBY

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Office Specialist organizes, coordinates & implements office process & procedures in order to ensure organizational effectiveness & efficiency. This role will support all office processes, office & supply inventory management, sales team support, invoice & receptionist support, & general office administration. Energetic experienced professional who can wear multiple hats. Needs experience in handling a wide range of administrative & executive support related tasks & able to work independently. Well organized, flexible & enjoys the administrative challenges of supporting an office of diverse employees.

MAJOR DUTIES & RESPONSIBILITIES

MAIL SHIPPING & RECEIVING

• Process all outgoing pre-stamped personal USPS & business FedEx packages
• Verify, sign, deliver & record all incoming/outgoing Accountable Mail
• Sort & deliver incoming FedEx, DHL, UPS, Staples packages & all U.S. Postal Service mail
• Handle "rush" pick-up/delivery requests
• Maintain & provide specialized mailing forms i.e. Express, Registered, Certified & Insured
• Daily interaction & updates with vendors to ensure that procedures & work standards for the Mail Center operations are maintained

SALES SUPPORT

• Processes orders, RAs, & credit memos.
• Send out sales quotes for sales team.
• Follow up on purchase orders
• Handles manufacture rebates
• Creates invoices & directs all phone call leads to the appropriate team memeber
• Provides daily updates on open orders & shipping.
• Builds & maintains strong account partnerships at all levels.
• Manages seasonal line sheets & market materials.
• Provides excellent customer service & follow-up.
• Other various tasks that support & contribute value to the department

OFFICE SUPPORT SERVICES

• Fill customer suppply & stocking orders
• Create & maintain office phone list & desk assignments
• Track "Customer" personnel moves
• Preparing business correspondence, agendas, & presentations, using Microsoft Office
• Scheduling, coordinating & catering ordering for meetings, events & other similar activities

GENERAL / COMMUNICATION

• Identify, evaluate, research, & recommend solutions to office services related issues
• Coordinating between departments & operating units in resolving day-to-day administrative issues

BASIC QUALIFICATIONS

• Bachelor's Degree from accredited institution
• 3-5 years of administrative experience
• Exceptional customer service skills
• Excellent interpersonal & communication skills (written & verbal)
• Ability to handle multiple tasks, projects with competing priorities & tight deadlines
• Strong organizational skills & attention to detail
• Strong adaptability, flexibility & resourcefulness while maintaining a professional attitude
• Must be a team player
• Proficient in Microsoft Office (Word, Powerpoint, Excel)
• Tech Savvy
• Must be able to lift 50 pounds

Pay Range: -37.65

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.