Associate Manager, Quality Engineering

Responsibilities

Include but are not limited to the following:

* Key contact with customers for quality, service, and delivery issues and ensures the entire

job focus to be timely, effective, and responsive to the customer

* Serve as a representative during audits by customers

* Support the customer by providing technical assistance through information sharing,

research, and special projects.

* Responsible for writing, reviewing, and revising Product Specifications, Delivery

Specifications, and other customer and/or product specific specifications and ensure these

are upheld to the customer's expectations

* Work with Applications and Development to review documentation to ensure new product

lines meet CSP Quality System and customer requirements

* Responsible for writing Run Time Plans, test protocols, and summary reports for existing and

developmental products related to existing and potential customers

* Responsible for writing new procedures, reviewing, and revising for new and current

processes

* Evaluate data from Production and research/experiments and put into presentable format for

internal and external use

* Lead and coordinate special projects to support and promote quality and productivity at CSP.

* Support Quality Engineering through training and coaching/mentoring of procedures,

deviations, and continuous improvement/DMAIC projects

* Direct and assist internal activities as a management representative when necessary

* Responsible for driving internal metrics within Quality Engineering Department

* Ascribes to and supports Aptar Vision, Core Values, and Rules of Leadership

Qualifications/Education/Special Skills

* Engineering degree required; or equivalent experience

* Minimum of (5) year of Quality Engineering or equivalent experience

* Must be effective leader and have the ability to act with management authority

* Six Sigma Green or Black Belt

* Proficiency in use of statistical and analytical tools

* Proficiency in use of FMEAs, Control Plans, and Risk Assessments

* Proficiency in use of RCAs and DOEs

* Certified Internal Auditor

* Working knowledge of ISO 9001 and ISO 13485

* Facilitation and listening skills are a must

* Ability to work effectively across all organizational levels