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General Summary of Position
Performs clinical and administrative duties in an ambulatory care setting. Is responsible for the day-to-day supervision of clinical
associates at the medical practice/ambulatory care site. Performs LPN duties. Coaches others for safety and engages in the
training, orientation, and competency assessment of staff. Assists in quality, safety, clinical and operational projects for
ambulatory practice site and related education. Participates in safety event reviews/follow up, and assessment of clinical
programs or implementation of new programs. Demonstrates behavior consistent with MedStar Health mission, vision, SPIRIT
Values, goals, objectives and patient care philosophy.
Primary Duties and Responsibilities
1. Contributes to the achievement of established department goals and objectives and adheres to department policies,
procedures, quality standards, and safety standards. Complies with governmental regulations and accreditation
standards.
2. Conducts department staff meetings and regularly distributes and ensures receipt of information regarding new
developments, programs, standards, policies, and procedures.
3. Prepares medical assistant work schedules and arranges for adequate coverage to maintain optimum patient service.
Coordinates medical assistant coverage with
other Clinical Supervisors at the satellite offices. Assures the proper accounting of hours worked and paid time off.
Receives associate notification call of absence. Coordinates rest periods.
4. Assists in the training of MAs to create an efficient practice environment and in assuring policies and procedures are
followed.
5. Attends scheduled meetings including, but not limited to, regular staff meetings, training classes for safety, infection
prevention and control, OSHA, CPR, and others as required.
6. Implements, monitors, and reinforces MedStar Medical Group/site policies and procedures. Recommends new or
modified policies and procedures to reduce cost and/or improve staff performance. Works with the Practice
Administrator to create an efficient practice environment. Coordinates quality and safety-related programs at the site.
7. Assesses practice and provides updates and departmental training with regards to goals, quality, safety, and clinical
best practices, including adherence to regulatory and accreditation standards. Supports the environment of care in
meeting standards.
8. Meets with physicians, practice managers, senior team, and physician leaders as needed to address and, if necessary,
resolves issues related to patient care, regulatory compliance, and delivery of services9. Trains and mentors MAs and other newly hired associates by aligning with the mission and values of the organization.
Fosters staff development. Coaches associates based on individual strengths and developmental needs. Serves as a
positive role model. Supports MAs in career path development and advancement to Senior MA.
10. Rounds at the sites for quality and safety. Prepares sites for and participates in external reviews by the State, The Joint
Commission, and other regulatory or accrediting groups.
11. Provides training and assessment of lab waived testing competency, certification, documentation, and adherence to
related regulatory standards. Maintains logs and other records and ensures POCT certifications are kept current.
12. Participates in and leads multidisciplinary quality, service, and operational improvement teams as appropriate.
Participates in meetings, serves on committees, and represents the department and hospital/facility in community
outreach efforts as appropriate.
13. With direction from the Practice Administrator, manages associate recruitment and retention, employee relations,
performance management, and all other personnel actions for the site. Actively works to create a cohesive and
productive work team.
Required for All Job Minimum Qualifications
High School Diploma or GED Required
1-2 years LPN experience in a medical office or ambulatory health setting Required
Supervisory experience Preferred
LPN - Licensed Practical Nurse - State Licensure
in the District of Columbia, Maryland or Virginia,
or any combination as required based on work
location(s)Required
CPR - Cardiac Pulmonary Resuscitation
(includes BLS and NRP) for healthcare
providers from either the American Heart
Association (AHA) or American Red Cross
within 90 Days Required This position has a hiring range of $60,632.00 -
$101,899.20
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MedStar Health
paid time off
Feb 22, 2025