Senior Sales Director

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

We call it Human Experience, or HX for short. At Forsta we begin with the premise that behind every data point is a person, a real human being. Our clients need to get closer to them to fully understand their experiences, really see who they are, better respond to their needs, and build genuine lasting relationships with them.

The Senior Sales Director will lead sales efforts for Forsta within an assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, and contract negotiation through deal closure. The Director is expected to meet sales goals established by leadership while delivering the highest standard of integrity, quality, and customer service to our clients.

Note that this is an individual contributor role and can be based anywhere near a major city / airport in the U.S.

The Role:

• You love helping people solve real business problems
• You're a hunter at heart work hard to realize the monetary benefit of those efforts
• You know how to generate new leads through networking and prospecting, including cold calling, as well as leveraging SDR, Marketing, and PR activities of the company.
• You know to leverage, establish, manage, and cultivate relationships between your senior executives and prospects.
• You're a natural at sales presentations to customers and prospects at all levels. Address product uses, benefits, competitive advantages, and business terms; facilitate aggressive technical follow-up to close the sale.
• You understand the value of following a value-based selling process
• You understand how to effectively negotiate with prospects
• You are committed to continuously improving your domain knowledge and craft
• You maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
• You consistently have exceeded quota expectations.
• You want to have fun!

Qualifications:

• Minimum of 7 years of recent experience selling complex SaaS application software solutions
• Previous experience selling customer (CX) and/or employee experience (EX) applications
• Track record of sales success
• Proficiency in Microsoft Office and Salesforce.com
• Bachelor's Degree is required

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

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