IT ServiceNow Architect

TEKsystems
$65.00 - $75.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Raleigh
Feb 26, 2025
Description This is a temp to perm role - can convert between 6 months - 1 year The ServiceNow Platform Architect reports to ServiceNow Platform owner/manager and serves as the lead technical resource for the ServiceNow team. This includes the design, development, implementation, and support of both the platform needs (integrations, upgrades etc.) as well as applications such as IT Service Management, Customer Service management, HRSD, CSM and others. As technical expert, this position ensures that services are operating as expected and are in line with the overall architecture and enforces the overall architecture of the ServiceNow platform. This position is also a strategic advisor to the ServiceNow Platform Owner and provides technical leadership to the platform governance structure. This position ensures that the ServiceNow platform capabilities align with business objectives and solutions implemented are secure, stable, scalable and operate robustly. Duties include, but are not limited, to: Design, maintain, and enforce the overall architecture of the ServiceNow platform Act as the lead technical resource for the ServiceNow team for support and maintenance as well as upgrade, new application onboarding, and as part of the on-call rotation for incident resolution Gather requirements to design and implement custom/OOB applications as well as design solutions to seamlessly integrate ServiceNow with other IT systems Provide guidance and mentorship to the development team to ensure successful completion of ServiceNow initiatives Assess and provide recommendations to enhance the performance and operation of ServiceNow implementations Establish governance practices for platform usage, development and change management Demonstrated experience working with ServiceNow development and architecture in a large-scale environment, designing and implementing complex ServiceNow OOB (Out of Box) and/or custom solutions Demonstrated experience developing, installing, and/or supporting one or more ServiceNow applications such as ITSM, CSM, HRSD, CMDB, HAM, SAM etc. Demonstrated experience in scripting languages (JavaScript, Glide Script) Demonstrated experience developing and implementing interfaces with external systems using integration tools such as (REST API's, Integration hub) Demonstrated experience translating customer requirements into technical implementations The following Management Preferences are not required, but applicants that possess these skills are preferred: ServiceNow Certified Application Developer (CAD) and/or ServiceNow Certified Systems Administrator certification ServiceNow Certified Technical Architect (CTA) Demonstrated experience working with Agile Experience Level Expert Level Pay and Benefits The pay range for this position is $65.00 - $75.00/hr. * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Raleigh,North Carolina. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.