IT Project Manager

Primary Purpose: The IT Project Manager is responsible for the planning and implementation of complex IT projects supporting multiple businesses within the organization. Projects pertain to the delivery of timely, quality IT services and/or relate to improving business effectiveness and efficiency. In this role, you will provide input into the creation of the project budget and manage the project scope and schedule. In addition, you will be responsible for managing appropriate stakeholders and communicating as needed the progress to project plan; and any potential issues negatively impacting the desired outcome.

Essential Functions and Requirements:

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.

• Assumes responsibility of the company's systems and network infrastructure projects to ensure the deliverables are stable, available and reliable to meet the goals and objectives of the business.
• Partners with project sponsor to define project objectives, scope, schedule and budget. Establishes project charter and plan, including success criteria.
• Leads and directs project teams to meet project objectives.
• Identifies and negotiates schedules, milestones and resources required to meet project objectives and success criteria.
• Interact with all levels of employees to be able to visualize and understand IT-related problems and provide competent solutions.
• Recommend new technologies and systems that will help in the improvement of the organization and various businesses.
• Regularly work with other IT employees, consultants, programmers, etc...both internal and external as necessary.
• Provides coaching, mentoring and guidance to project team members and/or others in Project Management roles.
• Works with client departments and stakeholders to coordinate systems testing, installation, training, and support.
• Keeps informed of advances in technology and Project Management
• Report and communicate effectively to the Director of Strategic Technology regarding all aspects of assigned projects, associated tasks and related project recommendations.
• Performs other IT related as assigned to support the overall goals of ITSS.
• Relevant Skills.

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education: Bachelor's Degree in Information Technology or related field.

Experience: Minimum Seven (7) years' experience in IT Technical support required. 5 Years Project management experience required. PMP certification a plus. Experience with VOIP deployment strongly desired.

Knowledge and Abilities: Strong technical knowledge of network and PC operating systems. Excellent verbal and written communication skills. Demonstrated creative thinking and problem solving. Ability to manage projects and process improvement initiatives. Experience identifying and resolving issues independently. Demonstrates a solid sense of accountability and sound personal judgement. Maintains a high level of confidentiality. Ability to gain alignment with different clients and represent a common point of view across multiple stakeholders. Courage to take initiative in unfamiliar or ambiguous circumstances. Very high-level of self-awareness and desire to develop leadership capabilities. Ability to hold themselves and others accountable to high standards.

A post offer drug screen will be required.

EEO including disability/veteran