Mail & Delivery Services Representative

Description

Role: This position will report to the Mail & Delivery Services Supervisor and manage and distribute interoffice mail, manage the supply system, handle return mail for the Credit Union as well as special projects and duties to help support effective department operation.

Major Duties and Responsibilities

• Process and manage Returned Mail
• Process returned mail statements/notices in the Core/CRM- DNA
• Sort and route department specific returned mail
• Manage and distribute interoffice, priority mail and USPS mail delivery
• Manage overnight/priority mail distribution system including incoming and outgoing Fed Ex
• Handle, distribute and account for interoffice deliveries through courier
• Handle, sort and distribute USPS incoming mail
• Process outgoing mail through postage meter and manage pick up with USPS
• Review billing/invoices for accounts payable for supervisor review
• Maintain postage meter equipment
• Is a support point of contact for the supply system through Business Essentials
• Manages cage supply ordering through supplies@BlazeCu.com and supplies through www.wendels.com
• Work with Accounting to maintain electronic postage billing system
• Review balance
• Review invoices
• Communication with regional vendor- Quadient
• Monitor Courier/Delivery system
• Maintain professional communication with courier vendor, QuickSilver for scheduling and maintenance needs
• Communicate changes/updates to branch staff if applicable
• Coordinate and setup of new locations with courier services
• Metering of outgoing mail
• Monitor and service business report printing
• Monitor and service branch and administrative team outgoing mail
• Monitor and service business administrative team FedEx shipment
• Entrance and Loading Dock
• Manage deliveries and pickups through loading dock
• Manage virtual receptionist queue-Teleportivity for lobbies of Larpenteur Admin and WestMinster Admin

Other Duties

• Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Exhibit Blaze Wayz
• Regular and predictable attendance
• Perform other duties as assigned to support effective department operation.

Requirements

Experience/Education/Certifications/Licenses

• High School degree or equivalent

Demonstrated Knowledge

• Microsoft Office
• Ability to:
• Give and obtain information, as well as advise or refer
• Complete simple math skills
• Understand banking computer systems
• Enter data with a high level of accuracy

Communication Skills

Ability to interact/respond to members/staff politely based on a general 'script'; written communications are templated

Physical Requirements

Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 40 lbs

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

The starting salary range for this position is: $20.00 -$23.00. This range reflects the base starting salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.