Driver License Examiner (Whitman Plaza)

This role functions as a Driver License Examiner for PennDOT, holding a vital responsibility in enhancing highway safety through the administration of standardized tests that assess the abilities and qualifications of individuals applying for non-commercial driver licenses. In addition to performing these evaluations, the examiner also engages with customers at the Driver License Center, where a key aspect of their duties involves scrutinizing identity documents to prevent identity theft and fraudulent activities.

In this role, you will assess the physical and driving qualifications of applicants, as well as evaluate the mechanical condition of vehicles to ensure they meet the established safety standards for driving. You will conduct various vision tests, including telebinocular and color perception assessments, to gauge applicants' visual capabilities. Additionally, you will administer both non-commercial and commercial driver license knowledge examinations to verify that individuals possess a comprehensive understanding of the Vehicle Code and traffic signage.

You will also oversee the administration of pre-trip, skills, and driving tests for non-commercial driver licenses, adhering to departmental standards. This includes scrutinizing applications, registrations, and permits for any signs of irregularities or fraudulent activity. You will determine the necessary vehicle characteristics to ensure that the appropriate tests are conducted and inspect motor vehicles for compliance with safety features such as inspection stickers, lights, and windshield wipers. Furthermore, you will review various documents, including applications, birth certificates, Social Security cards, marriage certificates, court documents, proof of residency, and immigration-related documents, to verify their authenticity.

Your responsibilities will extend to accessing multiple systems and databases to authenticate identity documents, thereby establishing an individual's identity and eligibility for a driver's license or identification card. You will play a crucial role in identifying fraudulent activities and preventing identity theft. After processing test results and applications, you will issue driver licenses and identification cards to qualified applicants. You will also provide customers with essential information regarding driver's license renewals, duplicates, out-of-state transfers, and the requirements for obtaining and maintaining a Commercial Driver's License (CDL), including knowledge of various restrictions and endorsements. Additionally, you will generate Restoration Requirements Letters upon request for customers who visit in person, ensuring clear communication of relevant information.
Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel required
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant (commonwealth title); or
• Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

• This position requires an active Pennsylvania non-commercial Class C Driver's License or equivalent and twenty-one years of age at the time of application.
• This position requires no suspensions or revocations of a driver's license during the five year period immediately preceding employment.
• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver's license within the first six months of employment or before the end of the probationary period and maintain it during employment.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.