VP, Strategy, Transformation, and Chief of Staff for People & Culture

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Vice President, P&C Strategy, Transformation and Chief of Staff will play a pivotal role in shaping and executing the organization's People & Culture strategy to drive business growth and associate engagement. This leader will work closely with senior leadership and P&C teams to develop and implement strategic initiatives that align with the company's overall mission and objectives. This leader will be responsible for strategic planning, workforce planning, organizational effectiveness, P&C analytics, and the overall transformation of the People function. This leader will work closely with senior leadership and cross-functional teams to develop and implement strategic initiatives that align with the company's overall mission and objectives. The role will be responsible for overseeing enterprise-wide change management, process improvement, and cultural shifts. This role will act as a key liaison between P&C leadership and other business units, driving critical initiatives, improving processes, and fostering cross-functional collaboration.

What You'll Do

• Together with the CPO and Senior Leadership Team, develop and execute an enterprise-wide P&C strategy that supports the organization's long-term business goals.

• Develop and execute a comprehensive transformation strategy that aligns with the company's long-term business goals.

• Serve as a trusted advisor to the CPO, providing insights, recommendations, and strategic support on P&C initiatives.

• Oversee and drive the execution of P&C's strategic priorities, ensuring alignment with corporate goals.

• Partner with the CPO and Senior Leadership Team to design and implement organizational effectiveness initiatives, including change management, leadership development, scalability, and culture transformation.

• Lead executive-level P&C communications, presentations, and reports for leadership and board meetings.

• Lead workforce planning, ensuring alignment between talent strategy and business objectives.

• Drive the adoption of P&C analytics to support data-driven decision-making and measure the impact of P&C programs.

• Oversee the development and effectiveness of P&C policies and best practices that foster a high-performance and inclusive workplace.

• Collaborate with global P&C leaders to ensure consistency in global P&C strategies while allowing for local customization where necessary.

• Stay informed on industry trends, emerging P&C technologies, and best practices to maintain a competitive and forward-thinking P&C function.

• Partner with the CPO and executive leadership to design and implement organizational effectiveness initiatives, including change management and business process optimization.

• Champion digital solutions and technology to improve business processes and customer experiences.

• Oversee the development of policies and best practices that support a culture of continuous improvement and agility.

• Lead strategic initiatives related to business model innovation, market expansion, and sustainability.

• Collaborate with business unit leaders to ensure alignment and successful execution of transformation strategies across all functions.

• Facilitate communication and coordination between P&C leadership and other key stakeholders across the organization.

• Lead operational and project management efforts, ensuring efficiency and impact in P&C programs and initiatives.

• Support P&C leadership in decision-making through data-driven insights and P&C analytics.

• Enhance the effectiveness of the P&C function by identifying opportunities for process improvement and operational excellence.

• Manage and oversee P&C governance, ensuring compliance with policies, regulations, and company standards.

• Drive culture and employee engagement initiatives, working closely with P&C teams and business leaders.

What You'll Bring to Zelis

• Bachelor's degree in Business Administration, Organizational Development, or a related field; Master's degree preferred.

• 15+ years of experience in business transformation, strategy, or operations leadership, with at least 5 years in a senior leadership role.

• Proven track record of leading large-scale organizational change and transformation efforts.

• Strong business acumen with the ability to align transformation strategies with organizational goals.

• Familiarity with global market trends and ability to drive strategic initiatives across multiple geographies.

• Strong business acumen and ability to translate P&C strategy into actionable business results.

• Proven track record of managing cross-functional initiatives and leading high-impact projects.

• Exceptional communication, collaboration, and influencing skills.

• Experience with P&C analytics, workforce planning, and organizational development.

• Strong understanding of P&C compliance, policies, and best practices.

• Ability to lead change management initiatives and drive transformation efforts.

• Familiarity with P&C technology platforms and digital P&C solutions.

• Experience managing enterprise-wide technology implementations and leveraging digital solutions.

Our Values and Culture

We are always thinking about life beyond the laptop and how we can drive positive change for our clients, our associates, and our communities. Our IMPACT Value Behaviors are how we elevate that thinking and turn it into action:

• Drive Innovation

• Embrace a Growth Mindset

• Put People First

• Act With Agility

• Champion Collaboration

• Build Trust

We look at the big picture when it comes to our associates and our culture. We work to effectively build a thriving, exciting experience for our associates. We leverage these values to continuously evolve an award-winning culture that has a longevity greater than the novelty of a ping pong table in the break room. Our idea of a great workplace is where we can show up as our authentic selves-which is the best way to bring together extraordinary talented people who feel empowered to make a positive IMPACT.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.