Director of Project Management and Workforce Administration

SUMMARY

The Director of Project Management and Workforce Administration is primarily responsible for the goals, measurements, and results of the operational and General & Administration departments. This will include directing the execution and successful completion of projects that enhance and streamline operations across the Sports Operations Group. In addition, the incumbent will direct the administration function supporting the event day staff and the office administration team that supports the Foxboro campus.

DUTIES AND RESPONSIBILITIES

1. Direct the project management and administration functions in support of all Operational Department Heads in the Sports Operations Group.
2. Direct and manage critical high impact projects that streamline processes, increase efficiency, and improve operational excellence ensuring delivery within planned timelines, budget, and expected outcomes.
3. Partner with IT on the development and deployment of new technology that enhances business function and improves efficiency across the Sports Operations Group.
4. Manage the utilization of SharePoint technology to drive the administrative/reporting process to support key operational stakeholders, including the SVP of Operations, VP of TeamOps, VP of F&B and VP of Site Operations. This will include event data and event recaps.
5. Collaborate with finance on monitoring and tracking event cost; as well as creating historical data to be shared with and leveraged by the department leaders for future events.
6. Analyze data and present recommendations and/or opportunities for improvement to the Sr. VP of Operations.
7. Partner with Human Resources on administration, automation, communication, and management of part time resources across all operational workgroups.
8. Provide managerial support and assistance to operational departments with respect to communication plans between event management and operational workgroups.
9. Translate department specific standard operating procedures for all aspects of the event operation and integrate them with relevant administrative operating procedures.
10. Collaborate cross-functionally and act as a change agent to influence, lead, and develop a culture of process improvement.
11. Manage direct reports to include scheduling, payroll, and performance.
12. Special projects and assignments as business dictates.
13. Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.

SUPERVISORY RESPONSIBILITIES

• Project Management and Workforce Coordinator
• Staffing Coordinator
• Employee Ambassadors
• Office Administrator
• Receptionists

SKILLS AND QUALIFICATIONS

• Bachelor's degree in Business Administration required; MBA preferred.
• 10 years' experience in operations, administration and/or project management related work.
• Strong analytical and project management skills are required.
• Demonstrated leadership and the ability to think, act and lead a business in a strategic way.
• The ability to effectively communicate and influence up at a senior level
• The ability to motivate others who may be afraid of change
• Excellent PC skills including MS Office Sharepoint, Excel, Power Point and Word
• Results orientated with proven ability to drive the business
• Demonstrated budget management capabilities as this position will lead through full budget and expense responsibilities for high level projects.
• Good presentation skills and the ability to report on relevant business information
• Possess strong organizational skills.
• Ability to work nights, weekends, and holidays as determined by the facility event schedule.

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to work for long periods of time

WORK ENVIRONMENT

• Ability to work nights, weekends, and holidays
• Available to work all mandatory full Stadium events
• This job entails working in both an office environment as well as outside in all elements (i.e., heat, cold, rain, snow).

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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