Retail District Manager

District Manager - FULL TIME

Come and join a FUN sales team with US Patriot! Great stores, energetic team environment - great opportunity!

US Patriot is seeking a Full Time District Manager to guide, mentor and manage a region of amazing team members. We have over 105 retail locations and multiple web portals to take care of our customers' tactical gear needs.

US Patriot/Galls, LLC offers many benefits to include:

• Excellent medical/dental and vision coverage- Eligible 1^st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

The District Manager-US Patriot retail branches oversees the development of retail leadership within their assigned district consisting of 10-20 branches through effective communication, systematic training, and strategic decision-making. They serve as the subject matter expert on branch operations, personnel actions, and administrative functions. They provide recommendations to the Region Director of Military Operations and work collaboratively with other departments within the Galls organization to further strategic goals. They are responsible for collecting, aggregating, and presenting retail data, supporting retail inventory strategy development, and developing and tracking key performance indicators for retail branches. Responsible for driving revenue growth, margin growth, and effectively managing expenses and profitability. Accountable for meeting or exceeding sales, margin, and profitability goals in each location and collectively.

WHAT YOU'LL DO

Revenue, Profitability, and Operational Efficiency

• Supervise operational practices by reviewing and assessing sales, inventory, and personnel performance for each location. Implement action plans to fix deficiencies.
• Manage core reporting and KPI for retail locations through statistical analysis of sales and inventory data. Identify sales trends and make recommendations accordingly.
• Solicit regular feedback from retail staff on product requests, selection, and availability. Provide recommendations and collaborate with the Region Director on branch inventory and planograms.
• Ensure management staff is trained and compliant with the inventory management process. Monitor inventory discrepancies and ensure cycle counts are completed promptly and accurately.
• Establish annual sales goals for each location to set expectations for performance with measurable results.
• Monitor branch expenses and review spending to ensure the branch operating budget compliance.

Customer Service, Marketing, and Training

• Develop Customer Experience practices by assessing the customer experience in-store and online to creatively interact with customers and solicit feedback.
• Maintain a standard training model for new employees. Plan and coordinate quarterly training events to ensure management staff and sales associates are familiar and well versed in products and services available within the company.
• Educate staff on merchandising standards, floor plans, and product placement to improve customer experience.
• Actively seek marketing opportunities and make recommendations to the Region Director.
• Obtain competitive intelligence by gathering and analyzing information from human and published sources about market trends and industry developments and the capabilities, vulnerabilities, and intentions of business competitors that allow for advanced identification of risks and opportunities to US Patriot Branches.

Administrative Operations

• Coach, teach, and mentor branch management in the development of employee training and development plans.
• Implement standard scheduling practices to meet customer demand, payroll budgets, and balanced FT/PT ratios of employees.
• Review payroll reports to ensure timecards are approved, schedules are followed, and company policies are enforced.
• Responsible for monitoring the weekly performance of management staff towards completion of administrative reporting requirements. This includes but is not limited to: deposits, expense receipts, and monthly paperwork.
• Know and administer the Human Resources policies and procedures of the company to ensure compliance and consistent application between stores.
• Responsible for hiring, staffing, and training store leadership. Manage, coach, and motivate teams to achieve their highest potential.
• Provide annual reviews for direct reports.

Communication

• Establish and maintain communication channels, and effectively communicate the company objectives to management staff through scheduled calls and email.
• Work collaboratively with multiple departments to maximize and meet performance goals.
• Responsible for building and maintaining relationships with branch teams and external organizations. Travel may exceed 50%. The amount and duration of travel will vary based on company needs.

WHAT YOU BRING

• 5-10 years of retail, marketing, or sales experience.
• Bachelor's Degree in Business Management, Retail Management, or equivalent is preferred.
• Ability to manage projects with multiple tracks as a high-energy leader.
• Ability to develop clear action plans and drive processes with numerous interdependencies.
• Knowledgeable of market and industry trends, competitors, and leading customer strategies.
• Business analysis experience to include implementation, tracking, problem resolution, and reporting.
• Excellent written and verbal communication skills and strong presentation skills.
• Strong problem-solving skills, time management, analytical capabilities, and collaboration skills.
• Ability to build, read, and analyze financial documents including P&L and Budget.
• Must have attention to detail, a commitment to quality, and be results-driven and customer-focused.
• Experience leading a team to drive success, retention and change management effectively.
• Accountability of both physical inventory and cash counting functions.

WHAT TO SEND OUR WAY

• Your resume, highlighting your education, experience, and skills
• Why you want to be a part of the US Patriot/Galls family

Role is located in the South West - US. Preferrably Texas or Arizona.

Pay Range: $60,000 - 70,000 annually. (The pay range is an estimate and may vary based on the candidate's experience, qualifications, and other factors relevant to the role.)

Galls/US Patriot is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.