Program Manager

Location:

Chantilly, VA

Overview:

Responsible for the performance of specific programs. These programs will be run in accordance with contract requirements, company policies, procedures, and guidelines. Develops and monitors the program(s) and the financial aspects of the program(s). Responsible for ensuring maximum contract revenue and profitability are obtained throughout the contract lifecycle with coordination of inter-departmental support. Responsible for supporting the acquisition of follow-on business associated with assigned programs, new business development efforts by leading proposals, and working closely with Capture and Business Development and/or Sales teams.This role strengthens customer relationships and enhances UNICOM Government, Inc.'s (UGI) task order operations to secure contract recompetes successfully.

Primary Responsibilities:

• Set program strategy, vision, and tactical direction for program execution and provide leadership and direction to the extended UGI team to ensure consistency and profitability.
• Responsible for meeting contractual commitments including service level agreements (SLAs), financial, quality, technology, and schedule performance of the program within contractual boundaries, company expectations, and established standards using the approved business model and management tools.
• Oversees the technology development and/or application, marketing, and resource allocation within the program client base.
• Provide project and program management and leadership as well as operations, administration, contract management, subcontractor management, and resource management.
• Oversee the day-to-day operations of the program(s) including all financial forecasting and analysis work (contract execution plans, government invoicing, financial reconciliations, budget analysis, revenue projections, invoice tracking, etc.).
• Assists in the planning of the program budget for the P&L. Monitors and participates in the sales forecast with the sales and business development teams, and supervises the program support to track program profitability margins quarterly. Oversees the pricing strategy and works with sales to meet the profitability targets of the program.
• Performs all duties to meet PMI-based processes including the management of scheduled tasks, deliverables, Contract Data Requirements Lists (CDRLs), staffing, finances, subcontractors, reporting, etc.
• Works with Services Project Managers to ensure all projects are delivered within schedule, scope, and budget, and to ensure a standardized experience that meets or exceeds customer expectations and meets all contractual requirements.
• Accountable for reporting on the Program P&L to Senior Leadership within UGI. Has a voice in decisions affecting P&L but is not the final decision authority.
• Forecast Program revenue with business development and lead the interdepartmental team to deliver a profitable program. Assist account teams with the attainment of revenue goals and with the sales process, activities may include quoting, pricing, and negotiation.
• Sets budgetary guidelines and directs the performance of program task elements through internal functional partnerships.
• Communicates with senior-level customers, vendor partners, and UGI Executives to manage the contract relationship and maintain a high level of customer satisfaction.
• Develops and communicates marketing and pricing strategies and ensures sales and vendor strategies are developed and executed.
• Reviews and evaluates solicitations and proactively seek new business opportunities and negotiate and secure vendor or partnering agreements; assist Business Capture and Business Development in gathering information, formulating, writing proposals, and responding to bids.
• Attends all Gate reviews and has a vote in Bid/No Bid decisions.
• Works with Contracts to negotiate modifications, and initiate and respond to requests for contract changes, product substitutions, and technical refreshment.
• Liaises with the UGI Security Office, as it relates to customer required clearances.
• Ensures effective and timely communication within the extended UNICOM team and with the customers.
• Manages a cross-functional team of internal team members and vendor partners in a matrixed management organization.
• Provides mentorship, guidance, and training to junior members of the Program Management team.

Supervisory Responsibilities:

None

Education and/or Experience:

• A Bachelor's degree or equivalent experience is required.
• Seven (7) to ten (10) years of related and progressive experience; with experience in federal or state and local project or program management is required.
• Experience in managing or implementing complex projects based on diverse technologies is also desired.

Knowledge, Skills, and Abilities:

• Strong project planning and monitoring skills; strong staff management skills; outstanding writing and presentation skills; and the ability to work with senior government executives.
• Demonstrated ability to learn and understand the business problems and processes addressed by the program.
• Must be a self-starter, detail-oriented, organized, creative and possess strong problem-solving & decision-making skills.
• Excellent written and verbal communication as well as strong customer-facing presence, diplomacy, negotiation and communication skills.
• Ability to quickly establish credibility with primary business customers, as well as technical professionals.
• Ability to expertly lead and manage diverse, decentralized teams.
• Must possess excellent business math and analysis skills.
• Proficient with Google Suite or related software.
• Must possess advanced skills in planning, strategizing, leading teams, organizing administrative business operations, and facilitating meetings effectively.

Certificates, Licenses, Registrations:

• PMI PMP or PgMP is preferred, or the ability to obtain within six (6) months of employment if required by contract.

Travel Requirements:

Occasional

Security Clearance:

• Must be a U.S. citizen
• Must also be able to obtain and maintain a U.S. Government agency personnel security clearance if required by the contract.

Physical Demands/Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee may be required to occasionally stand; walk; sit; use hands and/or fingers to handle or feel objects, tools, or controls; operate office equipment, reach with hands and arms; climb stairs; stoop; kneel; talk or hear. The employee may occasionally lift and or move up to 25 pounds.

Work Environment:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Thank you for your interest in UNICOM Government, Inc.

At UNICOM Government, Inc., our top priority is our people. We support our employees in maintaining a healthy work-life balance by providing unique programs and comprehensive benefits that are important to today's busy professionals. UGI's benefits include Medical, Dental, and Vision plans, life and disability insurance, 401K, short and long-term disability, and flexible spending. UGI employees also enjoy observance of specific federal holidays, a family-friendly environment, flexible work schedules, and an onsite gym.

We are proud to be an Equal Employment Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Applicants can learn more about the company's status as an equal-opportunity employer by viewing the federal "Know Your Rights" poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Human Resources for assistance at hr@unicomgov.com or by calling (800) 999-4874.

One Mission. Yours.