Key Account Support Specialist

Exciting Opportunity! Staffmark is currently hiring a Key Account Support Specialist in Nashville, TN. This is your chance to join a collaborative team that supports one another in achieving goals while securing your financial future with a rewarding career.

Pay: $24.00 per hour

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

As a Key Account Support Specialist, you will be responsible for processing daily replenishment orders and customer support requests.

Key Account Support Specialist Responsibilities:

• Process EDI, manual, and PDF orders.
• Handle customer orders, changes, and returns per department policies.
• Communicate with customers about pricing, shipping, delays, and updates.
• Report shortages and coordinate with Sales Manager or Rep Group.
• Work with production, shipping, and warehouse teams to resolve shipment issues.
• Follow up to ensure timely delivery of orders.
• Assist with new account set-ups and cycle counts.
• Answer product inquiries and direct customers to appropriate resources.
• Collaborate with sales team to exceed customer service expectations.
• Perform additional duties as needed.

Requirements:

• 1-2 years of experience in a customer/client support role.
• High school diploma or equivalent; college degree preferred.
• Strong phone handling, active listening, and communication skills.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel) and email systems.
• Ability to lift up to 50 lbs and work in a team environment.

Benefits/Perks:

You'll enjoy weekly pay, medical, dental, vision, and life insurance options, a 401(k) plan, employee discounts, referral bonus potential, and more! You'll also receive support from a dedicated local team that truly cares about your success.

Click "Apply Now" to take the first step toward a rewarding career. We look forward to connecting with you!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.