Service Level Agreement and Procurement Analyst Senior - 3597

Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and sustainment of mission-critical systems that launch and track Department of Defense, civil, commercial, and international space launch rockets! We also provide U.S. defense and space awareness through ballistic missile testing, guided weapon and aeronautical tests and experiments to defend the United States to ensure our nation's safety.

As an RGNext employee, you will join a team of smart, creative, and highly motivated employees who take pride in their work and in the mission and who enjoy developing, sustaining and delivering world class solutions! If you are seeking to work in a dynamic environment and want to be part of the World's Premier Gateway to Space, this may be the opportunity you've been looking for!

This position is located at Patrick Space Force Base, Florida or Vandenberg Space Force Base, California.

This position is eligible for a hybrid telecommuting schedule.

Essential Functions

• Lead the enterprise, spanning RGNext locations from Patrick Space Force Base, FL to Vandenberg Space Force Base, California, in establishing a centralized service level agreement (SLA) management organization/capability responsible for agreements related to traditional information technology (IT) business systems as well as mission systems.
• Manage cost and performance across the entire product support value chain, from design through disposal, including supply chain management to ensure effective logistics, procurement, and timely delivery of materials and services.
• Minimize the cost-of-Service Level Agreements (SLAs), maintenance agreements, and other recurring costs by implementing supply chain optimization strategies and aligning them with broader operational and financial goals.
• Forecast and manage licenses, SLAs, and other third-party support costs at the Range Asset level, including ensuring that the necessary supply chain processes are in place to support the procurement and distribution of components required for system maintenance and upgrades.
• Develop, manage, and sustain Product Support Plans (PSPs) for each Range Asset, integrating logistics and supply chain considerations to maintain consistent product availability and minimize downtime.
• Develop policies, processes, and procedures for supply chain management in alignment with service level agreement monitoring, using business systems to enhance the tracking, procurement, and distribution of resources across the enterprise.
• Act as the primary customer interface in all SLA-related matters, including establishing and leading recurring working group with external stakeholders, focusing on both service performance and the coordination of supply chain processes to ensure timely and efficient delivery.
• Lead internal SLA stakeholder meetings and participate in program and corporate level meetings, addressing supply chain issues such as inventory management, logistics, and any potential disruptions to service continuity.
• Provide training and process flows for the inventory system implementation, focusing on its integration with supply chain functions to enhance efficiency and accuracy across the program.
• Review all existing SLAs for applicability and make recommendations for fiscal year budgeting needs, factoring in supply chain requirements and resource allocation.
• Review and recommend solutions for new service/software level agreements based on emerging technologies and modernization efforts, ensuring that supply chain processes align with the evolving needs of the business.
• Work with the management team early to identify potential challenges, including supply chain bottlenecks, schedule delays, and budget overages, and collaborate on mitigation strategies.
• Provide input on project risks and opportunities, focusing on potential supply chain disruptions and logistical constraints.
• Present in formal presentation settings, addressing supply chain strategies and service performance metrics to stakeholders.
• Other duties as assigned.

Required Skills

• Ability to work independently as well as with a team.
• Ability to exercise diplomacy within a team environment.
• Excellent communication skills both written and verbal to senior program and customer leadership.
• Strong organizational skills with specific emphasis on time management and attention to detail.
• Ability to manage competing priorities in a complex environment.
• Ability to anticipate problems, take decisive action and resolve issues, giving regard to the impact on both the customer and the company.

Required Experience

• Bachelor's degree in an engineering, supply chain, business or project management field or equivalent combination of education and experience
• Minimum of five (5) years of experience working with supply chain/procurement, asset management, or logistics or project management.
• Experience performing Market Research, Price Analysis and commercial Item Determination (CID) techniques
• Experience preparing bids, requests for quotes, and proposals in compliance with
• company policies
• Experience evaluating procurement bids in accordance with established criteria
• Expertise using Microsoft Office applications with emphasis on PowerPoint and Excel. Programming (like VBA) is preferred.
• Previous experience working with Federal Acquisition Regulations (FAR) including Period of Performance Extensions, Excusable Delays, Notifications of (project) Change, preferred
• Previous experience with DoD and Launch Range operations preferred.

Additional Eligibility Qualifications

• Ability to travel (approx. 25%)
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements
• Must be able to obtain and maintain a DoD Security Clearance, which includes U.S. citizenship
• Valid U.S. Driver's License preferred

Benefits of Working at RGNext

RGNext offers our team of experienced, professional employees an environment of challenging, stimulating and personally and professionally rewarding career opportunities and growth. Employees enjoy a robust benefit package on day one, which includes medical, dental, vision, disability and life insurances, generous Paid Time Off and holiday pay, a retirement savings plan with a company match and vesting on day one! Other benefits include flexible scheduling, access to on-base fitness centers and recreational facilities and more! We are committed to providing employees a quality work/life balance while embracing a community of diverse and strategic backgrounds in a productive, evolving environment.

Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

RGNext is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status or any other protected class.