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Director - Outreach & Early College

Maricopa Community College district
long term disability, tuition reimbursement
United States, Arizona, Avondale
Mar 01, 2025


Director - Outreach & Early College

Job ID: 321027
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$82,790.00 - $107,627.00/annually, DOE

Grade

121

Work Schedule

Monday - Thursday, 9:00AM - 6:00PM, Friday, 8:00AM - 5:00PM

Summer hours: Monday - Thursday, 7:00AM - 6:00PM

Schedule is based on the operational needs of the department and EMCC.

To best serve the students, department, and college, this position requires physical presence on campus.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:
  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)


Job Summary

Estrella Mountain Community College is recruiting for a Student Services Director for the Outreach and Early College department. This position reports to the Dean of Students. This position will direct the planning, development, implementation, and evaluation of the Outreach and Early College programs, overseeing Achieving a College Education (ACE), Hoop of Learning, Dual Enrollment, Concurrent Enrollment, Recruitment, the Embedded Advisor program, and early college high school partnerships (AAEC and Valor Prep). This position will work with a diverse student population within high schools, surrounding communities, district-organized events, college events, and other relevant activities and programs.

Essential Functions

50% - Leads a comprehensive Early College strategy to include setting goals and monitoring of metrics in collaboration with key stakeholders, developing and maintaining strong relationships with high school partners, and ensuring needs are being met in the area of recruitment and outreach specific to Early College programs. Acts as liaison with faculty, administrators, staff, and community partners. Integrates Admissions, Records, and Registration protocols into daily outcomes to maintain District, State, and Federal compliance standards.

20% - Develops and maintains effective working relationships with internal personnel including EMCC marketing department, academic department chairs, occupational program directors, and student affairs managers and directors to develop a thorough understanding of the college culture, program, and services; collaborates with student services programs and/or community agencies as needed to increase student success at EMCC; may develop, coordinate, and participate in special programs designed to promote student enrollment and retention. Plans, organizes, assigns, supervises, reviews and evaluates the work of multiple units including dual and concurrent enrollment, recruitment, all early college programs, and summer programming. Directs the planning, development, implementation, and evaluation of district-wide student services programs, initiatives, and related funding. Creates the vision and measurable milestones for the implementation and continuous improvement of said units. Responds to and resolves difficult or complex inquiries, requests, and complaints. Researches, analyzes, reviews, and provides management reporting on program data, results, and industry information.

10% - Directs the creation and communication strategies for prospective and admitted students utilizing customer relations management tools (CRM, Hubspot, etc.) i.e. letters, emails, texts, phone calls, etc. Leads the creation of reports to monitor metrics to gauge the effectiveness and success of recruiting efforts and report to the appropriate college committees and groups. Plans and develops unit strategy, goals, objectives, and long-range plans consistent with programming expectations and best practices. Collaborates with District offices, colleges, divisions, and community organizations on student services programs and initiatives.

10% - Develops long and short-range goals, student learning outcomes, and program reviews to strategically align the department with the overall goals of the college; performs financial functions as it relates to Early College programs; develops and manages the department budget. Develops and manages the department's strategic goals and ensure alignment with the college's strategic goals. Serves as a District representative and liaison with national, regional, state, and local agencies regarding student services programs. Provides program development technical support, operational assistance, and counsel to executive leadership. Utilizes enrollment and retention strategies.

10% - Monitors operational compliance with policies and regulations related to assigned areas. Performs other duties as assigned commensurate to the grade level of the position.

Minimum Qualifications

Master's Degree from a regionally accredited institution in education, business administration, public administration or related field and four (4) years of full-time equivalent related experience that includes two (2) years of management and supervisory experience.

OR

Bachelor's Degree from a regionally accredited institution in education, business administration, public administration or related field and six (6) years of full-time equivalent related experience that includes two (2) years of management and supervisory experience.

Desired Qualifications

A. Three (3) or more years of progressively responsible experience working in Early College programs.

B. Two (2) or more years of experience directly supervising and training full-time and part-time employees in higher education enrollment-service areas

C. Two (2) or more years of experience developing and growing concurrent enrollment, dual enrollment, and/or recruitment of applicants to the college

D. Two (2) or more years of experience in developing outreach/recruitment programs for diverse populations

E. Two (2) or more years of experience working with an online enrollment system such as Student Information System (SIS), Customer Relationship Management (CRM), or other online software

F. Two (2) or more years of experience developing K-12 and community partnerships resulting in student enrollment, success and/or retention

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Additional Requirements

Due to the nature of this position, evening and weekend work may be required.

Posting Close Date

Open until filled

Estimated first review on February 13, 2025

Must apply by 11:59 P.M. on February 12, 2025, to be considered

If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321027&PostingSeq=1

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