Director of People Services

TEXT 'Work4ESGW' to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

Position Overview:
Easterseals-Goodwill (ESGW) is seeking an experienced Director of People Services to lead and support our Human Resources operations. Located at the corporate headquarters, this role serves as a trusted partner for store managers, program managers, and employees across the organization. At ESGW, we believe that our people are the heart of our business, and we are dedicated to supporting those who make our organization thrive. This role involves overseeing daily HR functions, spearheading investigations, partnering with other department leadership on projects aimed at enhancing employee experience and organizational culture, and ensuring compliance with company policies and legal requirements.

Direct Reports:
People Services Manager, Benefits and HRIS Analyst, and Receptionist

Key Responsibilities:

Strategic Partnership and Leadership:

• Partner with store managers and program managers to provide guidance on HR-related issues, including employee relations, performance management, and workforce planning.
• Act as a strategic partner to organizational management, aligning People Services initiatives with site-specific and organizational goals.
• Address coverage concerns and offer procedural guidance for HR operations at the corporate headquarters site.

Operational Management:

• Oversee daily operations of the HR department, including onboarding, personnel file maintenance, and policy implementation.
• Ensure compliance with all local, state, and federal employment laws and company policies.
• Supervise and guide the administration of HR processes and procedures, partnering with the People Services Manager to complete process audits.
• Lead and conduct internal investigations, recommend solutions, and ensure timely resolution of employee concerns.

Employee Engagement and Development:

• Develop and implement HR programs aimed at enhancing employee engagement, retention, and development.
• Collaborate with leadership to drive HR projects that align with organizational goals and strategic initiatives.
• Facilitate training sessions and workshops for managers and employees on HR best practices, policies, and procedures.
• Partner with Talent Administrator and People Services Manager to support recruitment, onboarding, and retention processes.
• Communicate site staff training and development needs to department leadership.

Compensation and Benefits Administration:

• Collaborate with department leadership to administer compensation and benefits programs, ensuring competitive and equitable practices.
• Oversee benefits programs, including health insurance, retirement plans, and other employee benefits.
• Conduct audit reviews to ensure employees receive proper benefit notifications and enrollment assistance.

HR Technology and Analytics:

• Utilize HR information systems (HRIS) to streamline processes and monitor HR metrics.
• Report on key performance indicators and provide insights and recommendations for continuous improvement.
• Use HR analytics and reporting to enhance People Services operations and inform leadership decisions.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
• Minimum of 4-5 years of progressive HR experience, with at least 2 years in a leadership role.
• Strong understanding of HR laws, regulations, and best practices.
• Experience in employee relations, investigations, and conflict resolution.
• Excellent interpersonal and communication skills with the ability to build strong relationships at all levels.
• Proven track record of managing multiple projects and driving HR initiatives.
• Ability to travel regularly to various company locations.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Referral Programs

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.