Program Manager, People Operations

About the Role:

At PitchBook we believe our people are what set us apart, and as a member of the People team your contributions will directly impact the success of our employees and the company. PitchBook is a values-driven company. Our team embodies these values in everything we do, and we take pride in setting a positive example for our colleagues at all levels.

The People team fosters a culture of collaboration, and we hold ourselves to a high bar to consistently deliver an exceptional employee experience. We create a positive environment where employees are supported and empowered to do their best work. We push ourselves to continuously learn while leveraging diverse skill sets and perspectives to create employee-centric programs that are as impactful as they are fun. If you are driven to do great work and are committed to doing your job with passion, you have found the right team!

As the People Operations Program Manager, you will be instrumental in driving the company's continued growth by leveraging your HR expertise to implement and continuously enhance global People programs. This role requires close collaboration with stakeholders across PitchBook, and our parent company, Morningstar, to ensure People initiatives are strategically aligned with the organization's broader goals and effectively meet the evolving needs of the business and our employees. With a strong focus on operational excellence, you will facilitate seamless communication, coordination, and decision-making to enhance the effectiveness of People initiatives.

Primary Job Responsibilities:

• Partner with PitchBook and Morningstar teams to manage applicable project communications and collaboration; serve as a liaison between all stakeholders and act as the main point of contact for questions regarding how PitchBook and Morningstar People processes and programs interact
• Manage the implementation and continuous optimization of job architecture frameworks, including job classifications, role definitions, and compensation structures to ensure alignment to annual talent programs and compensation processes
• Oversee the global mobility process and act as a key liaison between internal teams to facilitate a seamless and positive employee experience throughout the request and relocation period
• Conduct needs analysis and synthesize options to facilitate decision support across stakeholders for new and existing program improvements
• Own and drive relevant program measurement, reviews, improvements, and communication with program stakeholders on a regular cadence
• Advocate for user experience and operational excellence while bringing visibility to customer and business needs in support of program goals
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor's degree preferred
• 8+ years of experience in Human Resource Generalist or Business Partner role required
• 2+ years of experience of relevant project management or program management experience preferred
• Experience with international employment practices in the UK and India preferred
• Professional experience in executing or managing people programs or processes at scale
• Experience leading project management/implementations within Human Resources related (or adjacent) operational functions such as: training and development, HR information systems, talent acquisition/recruiting, new-hire onboarding, employee relations, employee benefits, compliance and reporting, vendor management, compensation, payroll, finance/procurement, and legal/risk management
• Demonstrated success with designing, developing, and managing programs across regions
• Demonstrated experience interacting and partnering across all levels of leadership
• Creative thinker and self-starter with a proactive approach to resolving problems and issues
• Ability to juggle multiple priorities and complete work with a high level of quality and attention to detail
• Brings a customer service mentality to projects and tasks
• Works well independently and as part of teams
• Periodic flexibility to work outside normal working hours (evenings, early mornings)
• Working knowledge of performance management and HRIS tools a plus, Lattice and Workday preferred
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $110,000-$130,000
• Target annual bonus percentage: 10%

*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location.

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it's helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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