Administrative Assistant - Operations

The Administrative Assistant (AA) plays a vital role in providing essential support to the Office Manager/Operations Administrator and project teams. The ideal candidate will excel at multitasking, be highly detail-oriented, and manage multiple projects while delivering high-quality work. The AA will represent the company professionally in all interactions with employees, clients, and visitors in a friendly and confident demeanor. Proficiency in Excel, Outlook, and Word is essential, along with strong verbal and written communication skills, a customer service mindset, and excellent organizational abilities. The ability to think quickly and address issues as they arise is essential, along with the capacity to collaborate effectively within a team and across departments.

The Administrative Assistant will report directly to the Office Manager/Operations Administrator (OM/OA).

The weekly work schedule will be from 7:45 am - 5:00 pm, Monday - Friday with a 15-minute morning break and a 15-minute afternoon break. The Administrative Assistant - Operations must provide advanced notice for any unforeseen absences or late arrivals no later than 6:00 am on the day of, if possible.

Required Education/Experience:

• Must have a minimum of two (2) years of customer service/administrative support experience (experience can include office support or retail).

Required Skills:

• Proficient in Microsoft Outlook, Excel, Word, and PowerPoint. Must be proficient in internet research and in the use of office equipment such as copiers, fax machines, and postage machines.

Preferred Education/Experience:

• Associate's or Bachelor's degree
• Three (3) years of administrative experience

Preferred Skills:

• Strong verbal/written communication skills
• Ability to multi-task and handle multiple projects at one time
• Customer service aptitude
• Strong organizational skills
• Flexibility and dependability; team player