Parking Enforcement Officer

• Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
• Identify vehicles in violation of parking codes, checking with appropriate staff when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• Places tickets on illegally parked vehicles, such as at meters and in no parking or limited time parking zones and summons tow trucks when necessary.
• Assists in the enforcement of traffic and parking violations on an assigned shift in an assigned area.
• Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Makes arrangements for illegally parked or abandoned vehicles to be towed and directs tow-truck drivers to the correct vehicles.
• Performs traffic control work as directed, such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• Maintains records related to assigned work and makes daily reports.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings, and points of interest.
• Appear in court at hearings regarding contested traffic citations.
• Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.
• Performs related work as required.

• Graduation from high school; 6 months minimum working experience in a customer service or similar public-facing role.
  

• Ability to become familiar with the City's traffic laws and regulations.
• Ability to assess evidence and make decisions concerning enforcement violations.
• General computer literacy, including word processing, spreadsheets, and email.
• Ability to assemble detailed information in a written report.
• Ability to be tactful, firm, and courteous in all dealings with the public.
• Ability to identity and report hazardous conditions, such as missing or damaged signals, signs, and meters.
• Ability to work on rotating shifts under all weather conditions.
• Commitment to keep all matters confidential and conducting oneself with the highest ethical standards.
• Ability to follow oral and written instructions.
• Ability to walk for extended periods of time under all weather conditions.
• Ability to give hand direction in directing pedestrians or vehicular traffic.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to deal calmly and effectively with high-stress situations.

• Must possess and maintain a valid Connecticut Motor Vehicle Operator's License.
• Must be a current employee of the City of New Haven or BOE meeting minimum requirements.

Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate within their submission that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification. Applicants meeting minimum requirements may be invited to participate in a Civil Service exam process at a later date.

It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. As such, this job announcement should be considered the exam announcement, and submissions may be evaluated prior to the posted closing date.

Information regarding the employment and selection process can be found HERE.