Financial Services Assistant

The Financial Services Assistant supports LPL Financial advisors in each region. The position handles a variety of administrative duties and client servicing, such as scheduling appointments, for the advisor.

*Representatives throughout the job description will refer to representatives of Veridian Investment Services, the Financial Services Department, and Manager of Financial Services.

• Assist the Financial Services department including Veridian Investment Services Representatives with client servicing (beneficiary updates, address changes, questions on acct., account changes, etc.). Screen calls for Representatives and handle client questions and servicing issues when qualified. Be an additional source for clients.
• Assist members and Veridian Investment Services Representatives with requests such as but not limited to: Required Minimum Distribution, death claims, etc.
• Assist Veridian Investment Services Representatives with VCU IRA and CD requests.
• Schedule and confirm appointments from branch referrals, direct mail, and annual reviews for Veridian Investment Services.
• Process paperwork as needed for the Representatives.
• Review all submitted paperwork for accuracy and completeness before submission. Follow up with Representative, client, or home office to obtain necessary documentation.
• Establish and maintain client files to meet compliance requirements.
• Assist in marketing mailings, branch promotions, and seminars.
• Assist Representatives in preparing information for client meetings.
• Monitor Representative's office for any marketing material, office supply, or compliance material needs.
• Collaborate with LPL Financial compliance to maintain a compliant office, paperwork, and submit all marketing requests to LPL Financial compliance for approval.
• Assist Representatives with staff presentations and staff training at branch meetings.
• Learn and internalize Financial Services and Veridian Investment Services programs and websites as needed.
• Assist Financial Services with back office reports and daily Certificate of Deposit jobs.