Director of Human Resources

JOB TITLE: DIRECTOR OF HUMAN RESOURCES

DEPARTMENT: ARC COMMAND

STATUS: EXEMPT

SUPERVISOR: GENERAL SECRETARY

GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

SALARY RANGE: $135,000 - $150,000

EMPLOYEE BENEFITS OFFERED:

* Paid time off

* Medical, Dental, and Vision

* Wellness Program Incentives

* Retirement Plan

* Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance

* Employee Assistance Program (EAP)

* Employee Store Discounts

* Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)

JOB SUMMARY:

The Director of Human Resources (DHR) will provide HR leadership across the Adult Rehabilitation Centers (ARC). The DHR will oversee the HR department, ensuring alignment with organizational goals and fostering a positive work environment. This role requires both a strategic and tactical approach to HR functions, including employee relations, training, recruitment, compensation, benefits, compliance, and risk management. The DHR will supervise field HR Regionals, Specialists, and Generalists to ensure effective HR operations and compliance across all centers.

ESSENTIAL JOB DUTIES:

Oversee all employee related functions in accordance with Salvation Army (TSA) procedures and individual state labor law requirements. Position ensures coordination of HR department functions including, (but not limited to) employee relations, staffing, benefits, payroll, training, onboarding, risk management and employment related compliance, ensuring that projects and activities are completed in a professional, efficient, and strictly confidential manner. Some travel is required.

1. Strategic HR Leadership: Collaborate with the Director of Organizational Development to develop and implement HR strategies that align with organizational goals; serve as a strategic advisor on HR-related matters to ensure the ARC mission of transforming lives is supported by effective HR practices.
2. HR Department Oversight: Supervise the HR team to ensure efficient and effective HR operations; oversee employee relations activities to ensure fair and consistent application of policies and foster a positive work environment; manage staffing, benefits, payroll, training, onboarding, risk management, and compliance across all centers.
3. Compliance and Risk Management: Ensure compliance with federal and state labor laws, including US Dept of Labor, CAL/OSHA, and ADA regulations; develop and update HR policies and procedures in collaboration with key stakeholders; manage risk by overseeing employee relations and addressing any litigation claims.
4. Training and Development: Provide training to officers and line managers on HR-related matters, including employee relations, staffing, benefits, payroll, and risk management; champion continuous learning and development initiatives to enhance employee engagement and performance.
5. Performance Management and Employee Engagement: Oversee the performance evaluation process to ensure fair and consistent assessments; conduct employee engagement surveys to gather feedback and implement improvements; develop and maintain a positive employee relations environment.
6. Budget and Financial Management: Support HR budget management, including compensation, training and development expenditures.
7. Communication and Change Management: Develop and implement communication strategies to ensure transparency and positive employee outcomes; lead change management initiatives to support organizational growth and development.
8. Travel: Conduct site visits to various ARC locations as needed; participate in center reviews and meetings with local HR staff.
9. Other Duties: Perform additional duties as assigned to support organizational goals.

QUALIFICATIONS:

• Bachelor's degree in human resources or a related field required.
• Minimum of 5 years' experience in HR, with at least 3 years' progressive experience managing HR operations and staff for a multi-site organization.
• Verifiable experience in staffing entry-level positions in retail or thrift stores preferred.
• Strong knowledge of multi-state labor laws, workers' compensation, health and welfare plans, salary administration, and employee benefits.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) strongly preferred.
• Excellent communication, leadership, and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and HRIS systems. UKG payroll experience preferred.
• Valid CA Driver License required.

LEADERSHIP CORE COMPETENCIES

• Problem Solving/Conflict Resolution: Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop solutions.
• Judgment: Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions.
• Oral & Written Communication: Speak and write professionally, clearly, and persuasively in various situations; edit work for spelling and grammar.
• Teamwork: Balance team and individual responsibilities; build a positive team spirit and group commitment to goals and values.
• Professionalism: Approach others in a tactful manner; treat others with respect and consideration; accept responsibility for own actions; follow through on commitments.

EQUIPMENT USED:

PC, fax machine, telephone, calculator, copier, printer, cell phone, miscellaneous office equipment.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Ability to participate in developed programs
• Ability to lift up to 25 lbs. (usually file boxes)
• Ability to operate a desktop or laptop computer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship will result.