Managing Broker - Director of Operations

Vaco
$100,000.00 - $120,000.00 / yr
United States, Arizona, Phoenix
Mar 06, 2025
Managing Broker / Director of Operations Employment Type: Full-time Compensation: $100,000 - $120,000 + Bonus Overview: Vaco Phoenix is seeking an experienced and dynamic Managing Broker / Director of Operations to lead and oversee the business activities of a thriving commercial realty group in Scottsdale, AZ. This key leadership role reports directly to the CEO (Designated Broker) and is responsible for managing brokers, office staff, and client relationships while ensuring operational efficiency, regulatory compliance, and business growth. The Managing Broker will play a critical role in fostering a high-performance culture, minimizing legal risk, maintaining compliance with industry regulations, and enhancing transaction support to deliver extraordinary experiences for buyers and sellers. Key Responsibilities: Leadership & Business Operations: Provide strategic oversight of daily operations, ensuring alignment with the firm's business objectives. Keep the CEO informed of all pertinent business matters. Oversee office functions, manage work schedules, and ensure a high level of operational efficiency. Drive agent recruitment, onboarding, and retention to sustain business growth. Foster a culture of collaboration, connection, and professional excellence among agents and staff. Engage top agents to develop relationships and encourage continuous feedback for improvement. Ensure equitable distribution of leads among brokers to maximize sales opportunities. Compliance & Risk Management: Maintain full compliance with Arizona Department of Real Estate regulations. Monitor industry trends, legal updates, and best practices to ensure compliance Code of Ethics and Real Estate Commission rules. Provide guidance on transaction dispute resolution, broker-to-broker relations, and risk mitigation strategies. Manage errors & omissionsinsurance submissions and related compliance requirements. Sales & Agent Support: Support agents with transaction management, conflict resolution, and compliance adherence. Oversee and enhance sales processes, marketing materials, and client experience strategies. Conduct training sessions on CRM usage, Office 365, and commercial real estate contract processes. Assist in ongoing development of sales templates, forms, and operational procedures. Facility & Tenant Management: Manage office tenants and oversee conference room scheduling as needed. Ensure smooth operations of office facilities to support business needs. Success Metrics: Revenue Growth: Increase in sales revenue (GCI) and transaction volume. Talent Management: Effective hiring, onboarding, and retention of top agents. Productivity: Improvement in per-agent performance and overall office efficiency. Reputation & Service: Enhanced client experience leading to quality service awards. Cultural Development: Stronger internal collaboration, engagement, and support among staff and agents. Qualifications: Minimum of 7+ years of commercial real estate sales or broker experience, with at least 3 years in a management role. Deep knowledge of Arizona real estate laws, commercial contracts, and industry regulations. Proven ability to recruit, mentor, and lead real estate professionals. Strong interpersonal and communication skills, with a collaborative and servant-leader approach. High proficiency in CRM systems, Office 365, and commercial real estate technology tools. Ability to problem-solve, make strategic decisions, and maintain confidentiality with integrity. Passion for continuous learning and industry best practices. Why Join Us? This is an opportunity to lead and elevate a growing commercial realty group in the Scottsdale market. As a key executive, you will shape the firm's culture, enhance operational efficiency, and drive long-term business success. If you are a proactive leader with a passion for real estate and a commitment to professional excellence, we want to hear from you! Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.