Operations Manager- Real Estate Experience Required!

Vaco
$100,000.00 - $120,000.00 / yr
United States, Arizona, Phoenix
Mar 06, 2025
Vaco is seeking an Operations Manager for a top client Real Estate client in Phoenix, AZ. This Operations Manager must have Real Estate experience and will be responsible for managing the day-to-day operations of the office and managing the real estate brokers. This person will work with clients, train new agents, and manage work schedules. This is a fully onsite position in Scottsdale and paying 100k+ per year depending on experience. Our client is growing rapidly and is known for an excellent employee-centric culture.Interviews are being held this week! Responsibilities: Ensure compliance with Arizona Department of Real Estate (AZDRE) regulations by following legal requirements and maintaining high industry standards. Oversee day-to-day operations, including client engagement,training, and schedule management. Contribute to the company's success by pairing each potential client with the right agent. Coordinate meetings, review current client listings, facilitate agent and contractor transactions, and maintain accurate records of financial and business activities under your scope. Lead recruitment efforts, including the hiring of real estate agents and brokers, and actively participate in the interview and evaluation process. Build and nurture strong relationships with top-performing agents, promoting continuous feedback and fostering growth and improvement. Ensure a fair and equitable distribution of leads among agents. Improve agent retention by developing new ways to support the team, promoting a culture of collaboration, care, and connection. Resolve complex transaction issues requiring broker intervention: Address broker-to-broker disputes and manage client-agent transaction conflicts. Oversee the annual errors & omissions insurance submission. Stay up-to-date with industry trends, technology, and market conditions. Collaborate with the education and marketing teams to create content that aids agent development. Manage relationships with local platforms such as Costar, LoopNet, and Crexi. Assist agents in adhering to company sales policies, the NAR Code of Ethics, and Real Estate Commission rules. Investigate and transfer data to the CRM, providing training for brokers as needed. Contribute to the development of sales processes, review marketing materials, templates, and procedures, and work to enhance transaction management services and the client experience. This includes participation in Weekly Team Meetings and Monthly Broker Meetings. Minimum Qualifications: At least 7 years of experience in real estate sales or brokerage, including 3 years in a management role. Strong technical knowledge of commercial real estate contracts. A servant leader dedicated to helping others reach their goals. High standards of confidentiality, integrity, professionalism, and good judgment, with the ability to stay composed under pressure. Excellent communication and listening skills, capable of guiding agents toward successful outcomes with empathy and confidence. A relationship-focused individual, committed to fostering collaborative relationships with other brokerages. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.