Sr. Manager, Medical Communications & Excellence

We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world.Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.

JOB SUMMARY

The Sr. Manager of Medical Communications and Excellence at Emergent is tasked with a multifaceted role that bridges the operational and strategic elements within Global Medical Affairs. On the operational side, this individual is responsible for leading the Medical Information department, ensuring that FAQs and SRLs are accurately maintained, and that medical training programs, such as onboarding and continuous field training, are effectively implemented. A significant part of this role includes the meticulous development, review, and enforcement of Standard Operating Procedures (SOPs), as well as refining processes to ensure compliance with regulatory requirements and industry standards.

In parallel, the position demands strategic involvement in Medical Communications, where the Sr. Manager contributes to the planning and execution of communication strategies. This includes the management of tactical plans, vigilant monitoring of scientific literature to keep abreast of the latest developments, and the provision of support for key congress activities. The role is also instrumental in the creation and periodic updating of MSL materials, internal educational tools, and foundational communication documents such as scientific platforms and lexica, ensuring that all content is organized and readily accessible.

Crucial to the role is the ability to maintain order and structure in all documents and communications, facilitating efficient information retrieval and knowledge sharing within the organization. The individual in this role reports directly to the Sr. Director, Global Medical Communications and Excellence, and is a cornerstone in upholding the standards of medical excellence and communication integrity at Emergent.

ESSENTIAL FUNCTIONS

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

* Lead daily Medical Information operations, including interaction with third-party call center vendors, troubleshooting, organizing repository and trainings, and aligning strategy with cross-functional team members.

* Support Global Medical Affairs (GMA) processes such as Medical Review Committee, Grant Review Committees, and therapeutic area-specific Literature Monitoring.

* Track and ensure timely updates and renewals of SOPs and Veeva documents (e.g., SRDs, FAQs, field decks).

* Coordinate with internal teams to maintain compliance with SOPs and meet stakeholder requirements.

* Oversee Medical Information vendor service procurement, vendor management, and budget oversight.

* Manage contracts for contractors and consultants and use technology to enhance the budgeting process.

* Provide operational support for external request systems and databases, including administrative tasks and training for Medical Affairs users and external partners.

* Offer logistical support for congresses and Medical Affairs team meetings as applicable.

* Manage the development of assigned tactics in the Medical Communications plan and support the creation of additional tactics.

* Develop and support educational materials for internal, external, and field medical affairs personnel, including staffing congress booths when necessary.

* Assist in the development and implementation of internal SOPs for compliant medical communications and publication material.

* Review internal materials for medical and scientific accuracy.

* Collaborate with the Med Affairs Operations team to develop and manage an updated Medical Information process for the respective therapeutic area.

* Employ strong verbal, written, and interpersonal skills to effectively collaborate in a cross-functional team environment.

The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management's assignment of essential functions.

MINIMUM EDUCATION, EXPERIENCE, SKILLS

* Terminal degree required (MSc, PharmD, PhD).

* 2 years of working experience within the pharmaceutical industry, preferably in medical information, or at least 5 years working in a Medical Affairs/Medical Information related agency or vendor.

* 2 years of professional experience in Medical Affairs/Medical Information and prior Medical Information call center experience is preferred.

* Prior experience in digital systems, IRMS, Veeva CRM, Veeva Vault, and/or Veeva Med Comms is preferred.

* Experience with SOP creation and approval processes, including drafting, reviewing, compliance, and lifecycle management, is required.

* Prior experience working with third-party call centers, preferred.

* Prior experience in training/teaching is preferred.

* An established track record of facilitating effective high-quality medical communications.

* Strong scientific acumen with the ability to translate and effectively communicate complex scientific data for varying audiences.

* Strong project management skills with a proven track record to deliver multiple projects in time and excellent quality.

* Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, SharePoint, and Visio, and PM tools (Smartsheets, Projects), preferred.

* Ability to work on multiple projects simultaneously and meet tight deadlines.

U.S. Base Pay Ranges and Benefits Information

The estimated annual base salary as a new hire for this position ranges from $155,500 to $188,200. Individual base pay depends on various factors such as applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Certain roles are eligible for additional incentive compensation, including merit increases, annual bonus, [and/or long-term incentives in the form of stock options.]

Additionally, Emergent offers a comprehensive benefits package*. Information regarding additional benefits can be found here: https://www.emergentbiosolutions.com/careers/life-at-emergent

(*Eligibility for benefits is governed by the applicable plan documents and policies).

If you are selected for an interview, please feel welcome to speak to a Human Resources Partner about our compensation philosophy and available benefits.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Per CDC guidelines, Emergent strongly recommends that all employees working on site are vaccinated to help ensure their safety, as well as the safety of fellow employees. This includes the use of good judgment when determining when the CDC guidelines advise that you stay home when ill.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions' approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.