Learning Consultant

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

JOB SUMMARY:

The Learning Consultant will create and facilitate insightful and engaging experiences that support people and programs for internal and external customers in the Tobii Dynavox North American market.

KEY RESPONSIBILITIES/COMPETENCIES:

Depending on organizational needs, the focus on specific key responsibilities and competencies may vary for individual Learning Consultants and evolve over time. In general, Learning Consultants are required to possess 4 main competencies:

• Learning Facilitation
  • Demonstrate strong presentation and facilitation skills to drive meaningful and engaging learning experiences for internal and external customers onsite, live virtually, and through asynchronous learning

• Learning Design and Content Creation
  • Design and develop engaging trainings and programs for internal and external customers
  • Write articles for the company, social media, and trade magazines

• Subject Matter and Learning Domain Expertise
  • Support Tobii Dynavox customers and business with clinical, educational, research, business, and learning expertise. This support may include:
    • Awareness of Augmentative and Alternative Communication (AAC), Assistive Technology (AT), and related fields
    • Knowledge of adult learning theory and learning design
    • An awareness of the entire Tobii Dynavox product portfolio and ecosystem of resources
      
• Project Management
  • Awareness of traditional and Agile project management tools and processes; ability to complete assigned tasks within two-week sprints
  • Ability to listen to customer needs and propose and create solutions that solve the need, generate value for the business, and leverage the learning team's processes
  • Work and lead collaboratively on initiatives that span various business functions
  • Demonstrate attention to detail in organization, reporting, and compliance tasks
  • Communicate effectively

In addition, Learning Consultants should:

• Exemplify the desired culture, values, and philosophies of the organization
• Complete other duties as assigned

QUALIFICATIONS:

• Bachelor's or Master's degree in Communication Studies, Speech-Language Pathology, Education, Instructional Design, or related field
• 1-3 years' experience working in a related field a plus
• Background in learning role as a Speech Language Pathologist (SLP), trainer, instructional designer, or content writer is a plus
• Experience working with the disability community a plus
• Experience with Tobii Dynavox products a plus
• Demonstrates success in providing quality learning experiences and keeping a customer focus in a fast-paced environment
• Some learning programs require the ability to travel up to approximately 10% throughout North America and work flexible hours when needed to support business needs
• Ability to learn and use products in the company's portfolio quickly to support ongoing and evolving training needs; savvy with technology

COMMUNICATION & COLLABORATION SKILLS AND ABILITIES

• Strong written and oral communication skills (English)
• Ability to communicate effectively and influence others all levels within an organization and externally
• Work collaboratively as part of a team
• Complete work independently, as assigned
• Work and communicate effectively with a remote team
• Remain calm, professional, and focused in a dynamic environment
• Demonstrate excellent listening skills
• Communicate complex topics in a simple and straightforward manner

COMPUTER SKILLS AND ABILITIES

• MS Office and 365 - PowerPoint, Word, Excel, OneNote, Teams, Outlook; ability to effectively use Windows OS
• TechSmith Camtasia and Snagit
• Content authoring tools such as Articulate Rise or Captivate
• Cloud storage solutions (SharePoint and Box)
• Adobe Acrobat
• Zoom
• Favro / internal project management tools
• Familiar with Salesforce or other Customer Relationship Management (CRM) platforms a plus
• Familiar with popular social media sites and applications such as Facebook and Instagram a plus

OTHER REQUIREMENTS

• Takes ownership and accountability of all assignments and work
• Self-starter; takes initiative and doesn't habitually wait for direction
• Excellent time management skills
• Identify and prioritize goals and tasks to be accomplished
• Facilitate group discussion (in-person and remote)
• Quickly comprehend and demonstrate competency of new material and subject matter
• Excellent organizational skills; detail oriented
• Compliance with all industry, business, and team policies, processes, and guidelines

WORK ENVIRONMENT REQUIREMENTS

• Manage interruptions and prioritize effectively

• Keep up in a fast-paced work setting and meet deadlines
• Work remotely while remaining collaborative with peers
• Work flexible hours and weekends when needed to support global business needs

• Willing and able to travel across US and/or Canada up to approximately 10% for some programs
• Continental US-based preferred
• Some international travel may be required; valid passport required

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.