Customer Service Representative - Family - Internal Medicine - College Pt

Lee Health

$15.64 - $18.75 / hr

tuition reimbursement

United States, Florida, Fort Myers

9131 College Pointe Court (Show on map)

Mar 07, 2025

Location:LPG College -9131 College Point CtFort Myers FL 33919

Department: LPG Family - Internal Medicine - College Pt

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 6:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary Join Lee Health as a Customer Service Representative!

Are you looking for a Monday-Friday, Saturday(rotating) role with consistent hours and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Customer Service Representatives to join our team!

Position Details:

Schedule: 5 days a week, 8-hour shifts (between 7:00 AM 6:00 PM) - variable

As a Customer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support.

Why Choose Lee Health?

Monday-Friday schedule with work/life balance
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare

If you have strong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

No prior healthcare experience? No worrieswe provide training and support to help you succeed.

Start your career with Lee Health and make a difference every day. Apply now!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements Educational Requirements

Degree/Diploma Obtained	Program of Study	Required/ Preferred	and/or
High School Diploma or Equivalent		Required

Experience Requirements

Minimum Years Required	Area of Experience	Required/ Preferred	and/or
Less than 1 Year	Clerical/Administrative	Required	and
	Insurance	Preferred	or
	Customer Service	Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

Licenses	Required/ Preferred	and/or
Not Required

Certifications/Registration Requirements

Certificates/Registrations	Required/ Preferred	and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers