Senior Director CSS Tech Delivery, EMEA
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Leadership and management of delivery team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracles products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracle's products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Career Level - M5 ResponsibilitiesOversees a major portion of a Line of Business P&L; responsible for both revenue generation, customer satisfaction metrics, and cost containment in both current year and long term. Assist in developing business models in a variety of situations that impact customers and Oracle. Establishes course of action for major segment of business; provides input into corporate strategic direction; accountable for decisions that affect Oracle results significantly; advises senior management based on advanced expert knowledge. Creates the environment for team success today while developing new strategies for future growth. Directs and ensures the implementation of operational policies through subordinate managers. Creates technical strategies; industry-wide technical solutions expert. High complexity with unique solutions required (no precedent); often multi-region implications. Interacts internally and externally with executive management, providing negotiation of difficult matters to influence policy. QualificationsDisclaimer: About Us As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer |