Driver License Examiner Assistant - Philadelphia

Commonwealth Of Pennsylvania
$42,437.00 - $63,343.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Philadelphia
2904 South 70th Street (Show on map)
Mar 07, 2025
THE POSITION Are you passionate about delivering exceptional customer service? If you are in search of an entry-level position that can pave the way for a fulfilling career, the Department of Transportation has an exciting opportunity for you. We are looking for a motivated individual to join us as a Driver License Examiner Assistant, where you will play a vital role in enhancing highway safety by assisting customers at the Driver License Center. A key aspect of this role involves examining identity documents to prevent identity theft and fraud. If you are eager to make a positive impact on the lives of your fellow Pennsylvanians, we encourage you to apply today! DESCRIPTION OF WORK As a Driver License Examiner Assistant, you will work in direct contact with customers to verify applicant identification, ensure completion of application forms, and enter information into the online driver license application software. Work includes administering standardized knowledge tests to evaluate the applicant's understanding of the Vehicle Code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using a telebinocular instrument. This position requires strict adherence to all aspects of Driver and Vehicle Services' Customer Service Policies. You will have the opportunity to ensure the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:15 AM to 4:45 PM, Monday - Friday, with a 30-minute lunch. Work overtime and travel to other Driver License Centers when needed. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience obtaining, evaluating, and providing information to the public. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):* 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.