Senior Property Manager, Global Sublease Portfolio (Hybrid)

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JLL is seeking a Senior Property Manager, Global Sublease Portfolio within our Work Dynamics team to provide exceptional sublease and property management support services to one of JLL's top tier technology clients.

Our client leases over 4 million square feet across the globe, and approximately 1.5 million square feet is sublet to more than 30, 3rd party subtenants. Another 1.4 million square feet is targeted to be sublet.

The Sr Property Manager's scope will be focused on the subleased portfolio and managing the 3rd party subtenants. This role demands experience in commercial, third-party property management, working with multiple tenants, and sublease administration support with a strong focus on client and subtenant satisfaction through efficient management of commercial real estate services.

* This position can be Hybrid but must be onsite at the downtown SF headquarters at least 3 days/week.

Key Responsibilities:

• Ensure adequate support for the delivery of sublease management and property management support services.
• Serve as POC for subtenants, and key liaison between the subtenants, landlord and property management stakeholders.
• Develop, deliver, and maintain detailed reporting systems as per client agreement specifics.
• Collaborate with the client to deliver Key Performance Indicators (KPIs) related to sublease management, reporting performance on a quarterly basis.
• Support the Lease Administration team as necessary when following up on rent collections and all associated charges and fees, insurance certificates, lease compliance.
• Support Lease Administration in maintaining a comprehensive sublease database.
• Compile and deliver reports, monitoring sublease terms, payment reconciliations, and ensuring the accuracy of sublease data in the lease administration system.
• Oversee and review the billing of subtenant charges, monitoring lease expense bills, and ensuring cost recoveries align with sublease agreements.
• Communicate with subtenants and the client to facilitate the management of agreements, ensuring compliance with terms and managing financial transactions related to security deposits and other monies.
• Maximize cost recoveries to reduce out of pocket costs for the client.
• Assist in preparing annual sublease operating budgets, reforecasts, and manage cost allocations.
• Proactively involved in sublease management processes, including: coordinating actions with the client's various departments for meeting sublease obligations, compliance with sustainability programs, and facilitating property transfers.
• Maintain the operations playbook detailing sublease management reporting processes and protocols to ensure continuity.

Essential Duties:

• Serve as a primary liaison with the client for property-related matters related to subtenants and subleases.
• Perform regular, in-person or virtual site visits and inspections to ensure compliance with sublease agreements.
• Coordinate tenant move-ins and outs in accordance with sublease terms.
• Facilitate approvals for all tenant improvement activities on behalf of and in collaboration with the subtenants
• Develop management plans for unoccupied properties, coordinating with the client for approval and implementation.
• Ensure all sublease documents and master lease documents are aligned
• Provide bi-weekly tracking reports of sublease terms and critical dates.

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, or a related field.
• At least 5 years of commercial, third-party property management experience, working with multiple tenants and sub-tenants.
• Knowledge of commercial real estate laws and practices, especially in leasing and subleasing.
• Tech industry experience preferred.
• Strong financial acumen and familiarity with budgeting, forecasting, and reporting.
• Ability to interpret and analyze contracts and financial statements.
• Proficiency with commercial real estate software, Google Suite, Slack, and Microsoft Office Suite.
• Exceptional communication and interpersonal skills, with the ability to manage client relationships.
• Organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Willingness to travel as per job requirements.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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