New

Product Support Veterinarian

YOH Services LLC
401(k), employee discount
United States, Missouri, St. Joseph
Mar 08, 2025
Product Support Veterinarian Category: Life Science Employment Type: Contract Reference: BH-383112-1 Product Support Veterinarian External ID # 35819203 Duluth, GA or St. Joseph, MO- HYBRID 12 month W2 contract (with potential to extend or transition to perm) Pay rate: $75-83.50/hr - Depending on Education and Experience Shift: Mon to Fri 9a-6p EST This is a hybrid position with mandatory 3 days in office. During the first week, for training, it is expected for new hires to come on site in either Duluth, GA or St Joseph, MO on M, T, and Th for specific onboarding requirements Summary: Serves as a veterinary technical resource for product support, compassionate customer service, and veterinary guidance in disease management and control by providing communication (telephone, email etc...) to veterinarians, veterinary support staff, internal employees, or animal owners about product inquiries, quality complaints, and suspected adverse events that may arise by usage of or experience with BIAH products. Responsibilities: Responsible for determination of appropriate product and customer support in accordance with SOPs and Guidelines. Must maintain a working knowledge of regulations, policies, and procedures to assure compliance with US regulations (FDA, USDA and EPA) for the capture, maintenance and reporting of adverse events and technical product complaints. Skills or Requirements: Must have a good understanding of customer service needs within a regulated environment, excellent knowledge of applicable GMPs, pharmacovigilance regulations and complaint handling Compliance requirements. Must demonstrate a working knowledge of technical information. An understanding of applicable regulatory requirements is preferred. Strong communications and inter-personal skills required to interact with both internal and external 'customers' and stakeholders. Education: Veterinary degree (DVM or VMD ) required with three (3) years veterinary practice experience required. Must be from an accredited veterinary school with a current license in at least one state. Experience within a regulated Animal Health environment or veterinary call center preferred What's In It For You? We welcome you to be a part of one of the largest global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Medical, Dental & Vision Benefits 401K Retirement Saving Plan Life & Disability Insurance Direct Deposit & weekly ePayroll Employee Discount Programs Referral Bonus Programs Estimated Min Rate: $58.73 Estimated Max Rate: $83.90 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.