Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support for Juniper's networking products. The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer's network. Location: Hybrid - Homeworker / Onsite - Chantilly, VA Requirements:
- Security Clearance: US Citizenship Required with possibility to upgrade to TS/SCI with CI Polygraph
- Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
- The candidate must have a detailed understanding of protocols used for IP service provider networks. Protocol examples: BGP, ISIS, EVPN, MPLS
- Juniper products to be supported: MX, ACX, Paragon Automation, Apstra, Paragon Active Assurance.
Qualifications
- Provides technical knowledge and analysis, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.
- Primary responsibilities are to assist customer network architect with integration and development of the automated WAN solution levering the Paragon Automation suite, low-code automation products, as well as to assist in the definition and creation of automated workflows.
- Builds application programming interface (API) calls from ServiceNow to Juniper.
- Contributes to project meetings to report status, issues, and risks.
- Participates, as needed, in all phases of development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.
- Applies principles, methods, and knowledge of the functional area of capability to specific task order or project requirements.
- Uses advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.
- Assess and document current site network configuration and user requirements.
- Certifications such as JNCIS, JNCIP, JNCIE, CCNP, CCIE a plus
Ideal Strengths:
- Strong interpersonal, communication, and presentation skills.
- Ability to effectively work independently and function in a team environment.
- Demonstrated ability to manage multiple projects and work calmly under pressure.
- Ability to prioritize work activity to achieve customer and account team goals.
- Expert level relationship management, communications skills, and interpersonal skills.
- Ability to effectively work with customer engineers and JTAC to resolve hardware and software issues and implement solutions.
- Ability to effectively communicate case status updates and deliver root cause analysis.
- Support informal and formal technology briefings and training sessions.
About Juniper Networks Juniper Networks, Inc. is the leader in high-performance networking. We offer ample growth, training, and leadership opportunities for candidates with a passion for Networking and the Internet. We are constantly seeking talented technical professionals with all levels of networking and network security skills who are interested in a career working with customers both nationally and internationally. Our employees are in a unique position to expand their interests, realize their full potential, and build a reputation with a recognized industry leader. Minimum Salary: $159,104.00 Maximum Salary:$228,712.00 The pay range for this position is expected to be between $159,104.00 and $228,712.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
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