Position Description
Scope: Director of Enterprise Applications is an IT leadership role responsible for overseeing the strategic planning, implementation, and ongoing management of ABC's core enterprise applications, including ERP systems, CRM, and other critical business software, ensuring alignment with business objectives by collaborating with stakeholders across departments to identify needs, select solutions, and drive successful deployment and optimization of these applications. This role involves collaborating with various teams to understand requirements and deliver effective solutions.
Essential Duties and Responsibilities include the following:
- Strategic Planning: Develop and execute a comprehensive enterprise applications strategy aligned with company goals, identifying future technology needs and prioritizing application investments.
- Team Leadership: Lead and mentor a team of application specialists, business analysts, and technical staff, ensuring efficient operations and performance management.
- Business Partnership: Collaborate closely with business leaders across departments to understand their requirements, translate them into effective technology solutions, and manage stakeholder expectations.
- Application Selection and Implementation: Evaluate and select new enterprise applications, oversee implementation projects, manage change management processes, and ensure seamless integration with existing systems.
- Application Management: Monitor the performance and health of enterprise applications, addressing issues, managing upgrades, and optimizing system functionality.
- Vendor Management: Build and maintain relationships with key software vendors, negotiate contracts, and ensure optimal support and value for application investments.
- Budget Oversight: Manage the budget allocated for enterprise applications, including software licenses, maintenance costs, and project expenditures.
- Data Governance: Ensure data integrity and quality across enterprise applications, establishing data governance policies and standards.
- Compliance and Security: Maintain compliance with relevant regulations and industry standards regarding data security and application access controls.
Qualifications:
- Deep understanding of enterprise application architecture, including ERP, CRM, HCM, and other key business systems
- Proven experience managing large-scale application implementations and upgrades
- Strong project management skills, including planning, execution, and risk mitigation
- Excellent communication and stakeholder management abilities to effectively collaborate with diverse teams
- Technical knowledge of application development methodologies, integration technologies, and cloud platforms
- Expertise in change management practices to minimize disruption during application updates
- Proven track record of delivering technology solutions that align with business objectives
- Strong communication and teamwork abilities.
Other Requirements:
- Solid interpersonal skills, technically curious and self-motivated.
- Ability to synthesize complex and diverse information.
- Ability to meet and exceed expectations in a deadline-oriented environment.
- Ability to communicate effectively with senior management, internal and external customers, operational groups, as well as outside parties.
Equipment used:
- General office equipment including, but not limited to, personal computer, telephone, fax, copier, LCD projector, scanner, digital camera.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This job description is subject to change at any time.
ABC Bus Companies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ABC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ABC will not tolerate discrimination or harassment based on any of these characteristics.
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ABC Companies
Mar 11, 2025 