Engr III Spec-Quality Asrn
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![]() United States, New Jersey, Basking Ridge | |
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When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... If you are someone who is excited about full immersion into the customer experience and guaranteeing a quality product at launch for our customers while using the best Agile tools/practices in a fast-paced, growth-driven, & innovative environment, then this is the role for you! Customers pay us to provide them with services that they can rely on so your job is to evaluate and measure continuity across channel systems and services while also driving superior customer experiences through technical and systematic gap identification in order to ensure that the product meets required quality standards. We know teamwork enables us to serve our customers better and faster so close collaboration with product owners and developers is required through Agile implementation and understanding that successful outcomes come through ensuring precise alignment around acceptance criteria that are well-defined up front. The quality and reliability of the products we deliver are paramount so you will need to know how to identify the best testing strategy to use when validating customer experiences across multiple platforms (desktop applications, tablets, kiosks, mobile browsers, mobile app) and Wireless/Wireline channels (Retail, Indirect, Telesales, Customer Service, Chatbot. MVA, MVO, IVR, Optix). You understand that both automated and manual testing approaches ensure that these outcomes are achieved. Culture is an important aspect of what we do. We highly encourage innovation, diversity, collaboration, integrity, empathy, friendship, and corporate responsibility. The nature of our work in a fast-paced environment may challenge you at times but rest assured that there is a strong support system in place to guide you through. We take our jobs seriously but we also like to have fun and hope you do too!
What we're looking for... If you are someone who understands the importance of Agile delivery, is technically proficient, and enjoys improving the customer experience through quality and reliability of the products in a collaborative & friendly environment, then we welcome you to apply for this exciting opportunity! You'll need to have:
Even better if you have one or more of the following:
If Verizon and this role sound like a fit for you, we strongly encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. |