Field Services Internship (Summer)

At TDS Telecom, our interns are the future of our company. We provide hands-on learning experiences in a real-world environment, helping you sharpen the skills and knowledge relevant to your field of study or career path. Our goal is to equip you for success and prepare you to compete for opportunities within our company, both now and in the future. Whether you join us immediately after your internship or return to TDS later in your career, we are committed to ensuring you leave with more experience and insight than when you started.

Now is your chance to learn more by applying to join our Field Services Summer Internship!

As a Field Services Intern, you will receive valuable on-the-job experience by working side-by-side with a Field Service Technician (FST) mentor. During this internship, you won't be sitting at a computer. This is a boots on the ground position that will give you an opportunity for hands-on learning. You will shadow FST mentors and assist with onsite installation, troubleshooting, repairs and maintenance of telecommunications products, services and equipment provided to our residential and commercial customers. You will also have direct, face-to-face contact with our customers. In this role, you will gain an understanding of how we deliver our products and services on time to our customers and provide exceptional customer service!

Pay: The hourly compensation for this position is $15.00.

Field Service Technicians generally work Monday - Friday, 8 am - 5 p.m. local time. Flexible hours and schedules are available, including a start date.

Intern Resources:

As an intern at TDS, you'll have the opportunity to partner with seasoned professionals on high-priority company projects and day-to-day operations. During your internship, TDS offers you:

Access to our Intern Associate Resource Group (ARG): This group provides extra resources for your development, opportunities for internal advancement, and forums to connect with other interns across the company. Our ARG meets monthly, where you can hear about other interns' projects and engage with leaders from various teams. The group also hosts networking events to help you build valuable connections, with the goal of helping you secure full-time employment upon graduation.
• Prioritization of Your Professional Development: TDS offers in-depth training to ensure you are continuously growing and developing your skills.
• Focus on Ethics and a Healthy Work-Life Balance: We emphasize ethical practices and offer a business casual work environment to promote a balanced, supportive culture.
• Encouragement to Volunteer: Interns are encouraged to engage in local charities, university activities, and community events, fostering personal and professional growth through meaningful contributions.

What can you expect during your Field Services Internship experience?

In this role, you will:

• Learn the overall functions of Field Services, and how the business unit impacts our organization.
• Gain experience in the field through direct mentorship with one of our Technicians.
• Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.
• Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.
• Gain knowledge and understanding of outside plant facilities and equipment.
• Learn about and assist with splicing - a very important skill set in our industry!
• Learn the functions of our warehouse while assisting with inventory and staging.
• Learn about software and programming that Technicians use to serve our customers.
• Gain valuable understanding of the importance of customer service.

Required Qualifications

• Must be at least 16 years of age or older.

Other Qualifications

• This program is ideal, but not required, for students currently enrolled in high school, homeschooling or a GED/Equivalency program
• Ability to follow directions, both written and verbal.
• Positive outlook and desire to learn.
• Ability to be flexible as day-to-day tasks and priorities may change.
• Reading and writing skills required.

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items.

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to outside weather conditions. The associate is frequently exposed to moving mechanical parts and heavy equipment; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Our limited term associates are eligible for the following benefits:

• Medical Coverage
• Health Savings Accounts
• 401(k) plan (if 18 or older)
• Sick leave (10 days accrued per year for full-time and pro-rated for all other associates)
• Employee Assistance and Wellness Programs

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the diversity of our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.