Records Management Clerk

**PLEASE NOTE: This is a temporary position expected to last longer than 6 months but less than 9 months.**

Records Management Clerk role performs administrative and customer assistance duties including forms processing, data entry, cash balancing, and record keeping related to the registration and issuance of birth and death records and the issuance of burial permits within the County. Clerk also performs courier delivery of death certificates to funeral homes using County vehicle.

• Performs all duties and activities related to the processing of birth and death certificates, pursuant to laws, regulations, and standards set by the State Registrar.
• Examines certificates for accuracy and completeness and makes corrections or resolves discrepancies.
• Responds to requests for birth and death certificates and disposition permits via the Internet, telephone, mail, fax and in person.
• Issues certified copies of birth records; accesses on-line CDPHE vital statistics records; verifies qualifications of recipient.
• Issues permits to mortuaries for disposition (burial, cremation, etc.). Issues sealed death certificates in absence of the Deputy Registrar/Assistant Deputy Registrar.
• Assures appropriate fees are collected, receipts issued, and daily reports are run and reconciled as appropriate.
• Performs routine clerical duties related to the issuance and processing of certificates and permits such as answering phones, typing, searching files, filing, data entry, and record keeping.
• Maintains statistical records of transactions.
• Delivers death certificates to funeral homes in metro area.

• Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.

• Communicates clearly and concisely, verbally and in writing.
• Maintains active working knowledge of CDPHE regulations related to vital statistics., current office practices procedures, and customer service skills.

Education and Experience:

• High School Diploma or equivalent
• 1+ year experience in general office or customer service
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

• Bi-lingual Spanish strongly preferred

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Certification as a Deputy Registrar through the Colorado Department of Public Health and Environment (CDPHE). Thorough understanding of State Vital Records Office regulations. Complete 8 hours annual training through CDPHE.

• Occasional on-call weekends and holidays with limited time demands.
• May require flexible hours outside 8am-5pm standard business hours.

• Work is generally confined to a standard office environment.

• Spends 90% of the time sitting and 10% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.