COLLECTIONS SPECIALIST II

As a Collections Representative II, you will play a crucial role in the financial management and debt recovery process for our organization. You will be responsible for analyzing and managing accounts receivable, ensuring timely payments, and minimizing bad debt losses. This position offers an excellent opportunity for individuals looking to start their career in financial analysis and collections.

Job Duties

• Contract customers with overdue accounts while maintaining a professional customer-centered approach.
• Recommend credit limit increase or decrease for a customer account to the credit team based on customer payment history and payment patterns
• Account Reconciliation: Investigate and work with other departments within the organization to resolve disputes and discrepancies related to billing, invoices, and payments.
• Maintain accurate and up to date records of interactions and customer contact and collection efforts.
• Communicate with internal departments, such as sales and customer service, to resolve issues and ensure a coordinated approach to credit and collections activities.
• Provide excellent customer service and address customer inquiries regarding their accounts, invoices, and payment options.

• High school diploma or equivalent
• Bachelor's degree in finance, accounting, or a related field preferred
• Previous experience in credit and collections, accounts receivable, or a related financial role is often required.
• Strong knowledge of accounting principles, credit analysis, and financial reporting.
• Excellent communication skills
• Attention to detail and strong organizational skills.

All your information will be kept confidential according to EEO guidelines.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here.If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.