Sr. Collections Representative
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![]() United States, California, San Francisco | |
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Sr. Collections Representative DO-AuxSvc-ZSFG CPG Full Time 84363BR Job Summary The Accounts Receivable Unit is primarily responsible for the maintenance, control, collection and/or final disposition of assigned accounts such as Medicare, Medi-Cal, HMOs, Self Pay, Legal and Workers Compensation accounts. The unit deals regularly with complex policy and procedural issues that require knowledge of all third party payer regulations. It is the unit's responsibility to communicate and coordinate with the various ZSFG departments including external business associates to research and resolve billing matters. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $31.80 - $45.62 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description Within the Accounts Receivable Unit, the Senior Collection Representative is responsible for billing and proactive follow up of all assigned accounts. The incumbent's main task is to resolve all outstanding assigned accounts through routine communication with the payers using communication available such as telephone, computer, facsimile, and mail correspondence. The incumbent must conform to all UCSF, ZSFG, CPG, government and HIPAA policies and procedures. Required Qualifications
Preferred Qualifications
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization Campus Job Code and Payroll Title 004621 COLL REPR SR Job Category Administrative Support Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX) Employee Class Career Percentage 100% Location San Francisco, CA Shift Days Shift Length 8 Hours Additional Shift Details Monday-Friday 7:00am-3:30pm |