Solutions Architect II

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The EHR Solution Architect II (SA) provides fit design and architectural assurance of the EHR and related solutions to internal customers. They work within project implementation and post implementation maintenance to support the customer, project team, vendor and other project stakeholders to ensure an EHR that delivers the expected end user benefits.

They develop and maintain strong relationships with operations teams to understand and meet the needs of the business resulting in solutions aligned with organizational goals. The SA collaborates with other key technical, business and project management teams to optimize electronic health record information systems. The primary goal of the SA is to lead the design team to evaluate business needs and render best fit technical solutions within the EHR and associated solutions to support Centerstone's Mission, Vision, and Values of delivering care that changes people's lives.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Acts as an EHR expert within the IT team.
• Manages the technical scope of assigned areas of responsibilities.
• Works with the project team or serves as a project lead to construct a project plan that accelerates adoption and delivers both short and long-term benefits.
• Identifies and understands the integration points of the EHR solution. Designs solutions to aid in integration of disparate systems.
• Serves as the project manager or IT senior leader on EHR design and implementation projects.
• Interprets technical and business requirments to form the EHR solution.
• Executes design strategies and manages ongoing second level support of the solution.
• Leads the team in identification of best practices and standardization.
• Provides oversite during implementation to ensure ongoing technical viability of change and monitors technical progress of the project to support timelines and financial goals.
• Keeps abreast of new developments in the industry and adopts emerging technologies as deployed by the vendors.
• Utilize business and technical knowledge to advance solutions and assist our customers and stakeholders.
• Stages and configures forms and widget updates and completes all required changes.
• Keeps current on all tickets and assignments and provides clear feedback of deliverables and required changes.
• Maintains solution patches, updates and configuration, and communicates changes to customers.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Strong understanding of EHR system design, development, and implementation.
• Demonstrable experience as a technical team member in healthcare EHR systems.
• Experience in EHR implementations including planning, configuration, testing, and training.
• Experience in healthcare operations, billing or related fields. Strong understanding of relevant rules and regulations for healthcare operations.
• Ability to translate operational needs into a technical solution and communicate technical changes to non-technical users.
• Support the wider IT team in providing skills mentoring and education.
• Manage multiple concurrent projects, priorities and solutions.
• Work independently to create solutions.

QUALIFICATIONS

Education Level

Bachelor's degree in related field. Four years of relevant experience may be substituted in lieu of the degree.

Years of Experience

Seven or more years' experience in IT EHR roles including new software implementation and maintenance required.

Certification/Licensure

None required

PHYSICAL REQUIREMENTS

Standing - 10%

Sitting - 90%

Squatting - Occasional Kneeling - Occasional

Driving - Occasional

Lifting - Occasional

Bending - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.