Overview
To facilitate the activities of a nursing unit through the effective performance of receptionist, clerical processes and/or to assist Registered Professional Nurses in performing assigned patient care and unit maintenance activities. The position manages information and connects physicians, staff, and visitors with appropriate resources.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: , Work Experience: Nursing assistant; Medical Terminology; Basic computer skills
Responsibilities
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
- Knowledgeable and skilled in applicable procedures in providing care.
- Provides for hygiene needs of assigned patients (AM/PM care, oral hygiene, perineal care, shampoo, bathing, care of TED, SCD hose.)
- Provides for elimination needs of assigned patient. (assist to the bathroom, Foley care, bowel movements, records output.)
- Provides for comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher are within reach. Ambulating)
- Performs measurements of assigned patients (I&O, TPR, B/P, weights).
- Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. bilichek, help with breastfeeding, infant heelstick specimen collection.
- Willingly responds to requests by nursing staff accepting delegated duties from the Nurse.
- Assists with admission, transfer, and discharge of patient.
- Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
- Achieves patient satisfaction when providing patient care.
- Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
- Answers all call lights promptly
- Respects privacy
- Reports pertinent patient information to the nurse assigned to the patient in a timely manner. Documentation is completed on all documents used prior to leaving shift.
- Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.
Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe environment
- Completes work within assigned shift.
- Prevents waste of supplies and linen.
- Checks patient rooms and other areas- restocking as needed.
- Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
- Uses slow time to improve unit appearance and accept additional assignments.
- Assists others in assignment completion.
- Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.
- Responds promptly to urgent requests.
- Provides for safety measures of assigned patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
- Adheres to Hand washing policy
- Offers assistance when needed
- Utilizes proper phone techniques, I.e.: hold, transfer, etc.
- Prioritizes and accurately channels incoming and outgoing information
- Maintains flexibility and is able to adapt to rapidly changing environment and work volume. I.e. Code Blue, staffing needs
- Assists in achieving department goals and objectives.
- Recognizes role others play in providing care to the patient. Provides pertinent information on assigned patients to the nurse during the shift and as requested.
Accurate completion of records and charting. Completion of needed clerical duties specific to the area assigned
- Complete/maintain the state log books, Newborn screen collection slip.
- Prepare charts for anticipated D/C's, faxing discharge summary to the PCP.
- Assembles admission packets
- Ensure appropriate charges are entered.
- Demonstrates knowledge of ordering supplies for the unit as delegated
- Runs errands and performs extra duties as requested.
- Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.
- File reports from printer/fax
- Checks nutrition inventory and re-orders as needed
- Utilizes Technology accurately and efficiently.
- Prints labels as needed
- Understands and is knowledgeable of computer downtime procedures
- Utilizes the Intranet and email to keep abreast of MMCI information Uses and is able to trouble-shoot fax machine and printer
Demonstrates the philosophy of Family Centered Care and good customer relations
- Greets visitors, physicians, patients, and staff promptly in friendly receptive manner
- Establishes positive working relationships with other hospital personnel
- Knowledgeable and respectful of the roles other ancillary department personnel have in delivering patient care
- Conveys warmth, concern, and respect for all those who come in contact
- Communication with others is open, honest, and respectful
- Alert and responsive to all alarms/call lights.
- Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude toward calls, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
- Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
- Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets and family lounges.
About Us
Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
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